
Bill Kay Chevrolet
Lisle, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Excellent car buying experience My experience with Bil Kay and their sales team was terrific. From the initial meet to the closing was higher than my expectations. They gave me what My experience with Bil Kay and their sales team was terrific. From the initial meet to the closing was higher than my expectations. They gave me what I want and did it in a timely manner. More
Buying a New Car a Fun Experience! I have never enjoyed purchasing a new automobile before. Confusing pricing policies, under-explained options or vehicle capabilities, and feeling like I have never enjoyed purchasing a new automobile before. Confusing pricing policies, under-explained options or vehicle capabilities, and feeling like you're doing the dealer a favor by buying one of "his" vehicles, has been pretty typical of my previous car buying experiences. But, at Bill Kay Chevrolet- all I can say is WOW! Paul Labak made buying my latest vehicle (2017 Chevy Malibu) the most educational, rewarding, and yes- FUN experiences ever! He was so patient, thorough, attentive and customer focused, that I left in my new car feeling like purchasing my vehicle from Bill Kay Chevrolet, was one of the smartest decisions I ever made! I can't really convey my absolute, complete, "epic level" satisfaction in this review, but I can assure anyone, that if you need a new or used vehicle, do yourself a favor- it is without a doubt worth your time and effort to come to Bill Kay Chevrolet, and make your purchase here. I really did have an awful lot of fun! More
Easy Peasy Experience Bill Baresch made my car buying experience an A+++++. I came into the dealership to trade in my vehicle and purchase something newer. Bill explained e Bill Baresch made my car buying experience an A+++++. I came into the dealership to trade in my vehicle and purchase something newer. Bill explained everything to me, and made sure to break down each process as we went along. He understood my fear and hesitation due to my last car buying experience and wanted to make things painless. He was very helpful with helping me decide on a car within my budget, but most importantly, one that I really wanted. I didn’t feel pressured or persuaded at any point when working with Bill. The finance guy (Eric) was also helpful. I recommend Bill Baresch; he’s an excellent salesman. I thank Bill Kay Chevrolet in Lisle for an easy transaction. I love my car!!!!! More
Repeat customer I just purchased my new Malibu Hybrid and couldn't be happier. David Shearer provided me with the experience I expected making buying my new car a no I just purchased my new Malibu Hybrid and couldn't be happier. David Shearer provided me with the experience I expected making buying my new car a no hassle experience More
Terrible Service that Cares more about upselling Hi, I had some problems with my 2012 Sonic (check engine light came on). Turned out - air intake cracked. My Car was still covered under the Powert Hi, I had some problems with my 2012 Sonic (check engine light came on). Turned out - air intake cracked. My Car was still covered under the Powertrain warranty. Cost to replace the hose was around $100 but Dealer advised that I should change oil and get fuel injection cleaning services (around $200) unless “I WANT TO DRIVE WITH DEBRIS IN MY ENGINE”. Dealer made it sound that I will cause permanent damage to my car if would not proceed with additional services. Trusting them and caring about longevity of my car I agreed to pay. The service was not covered by the Powertrain warranty. Fast forward to March 2017, GM sent me a letter that they will reimburse the cost of repair. No additional info as to why but it sounded like it could be a design flow. I submitted the request for reimbursement of roughly $300. Dealer refused to submit that amount and agreed to only submit the hose replacement work. Contacted GM and they reinstated that they DID NOT RECOMMEND additional service and WILL NOT cover it. In other words GM does not think there are "debris in my engine" that could damage my car. Why did Dealer lie to me? It's beyond me. GM also contacted Tom B (Service Manager) but they could not get any resolution with him either. I spoke to him but he would not listen and would come back stating that I agreed to the Service. He would refuse to transfer me to a district manager saying that I can go through GM Customer Service. In summary. The dealer misled me, caring only for their profits and not caring for the customer and the relationship. GM did not recommend additional services and yet Dealer suggested that it would damage my car if I did not. I will never buy another Chevy particularly never do any business with Bill Kay Chevrolet. Working in the Banking industry I see how much effort we put in caring for our customers. These guys don't care. Beware!! I will be also writing a letter to Mary Barra (GM CEO) so she has insights into how her customers are treated. Thank you, More
Great selection, excellent staff and service I actually went to look at a 64 classic but after browsing their selection of Corvettes and the test drive, we fell in love. Rick Peterson their sales I actually went to look at a 64 classic but after browsing their selection of Corvettes and the test drive, we fell in love. Rick Peterson their sales manager was a great help in our decision on the purchase, very knowledgeable and straightforward. It was well worth the 125 mile drive to their dealership More
Smooth and courteous They worked very hard to get us what we wanted. Very efficient and informative. No hard sell behavior. No pushing to get us to buy. Have used this dea They worked very hard to get us what we wanted. Very efficient and informative. No hard sell behavior. No pushing to get us to buy. Have used this dealership now for seven years. We buy chevys partially because of their service and partially because both cents have been good cars. No complaints. More
Paul L is the bomb! So friendly and easy to work with 5 stars for Paul! He was extremely knowledgeable about the car we looked at (and purchased). The whole process although very long, was smooth and easy 5 stars for Paul! He was extremely knowledgeable about the car we looked at (and purchased). The whole process although very long, was smooth and easy. More
Stress-Free car buying ! Stopped in to look at Chevy Trax's, but ended up getting a great deal on a new Malibu we couln;t pass up ! Great effort by Thomas Murphy to get us wha Stopped in to look at Chevy Trax's, but ended up getting a great deal on a new Malibu we couln;t pass up ! Great effort by Thomas Murphy to get us what we needed on our trade, and using our GM discount in co-ordination with other GM incentives ! More
Fair deal Jose Salas (salesman), and Fred Bartuch (general manager) Were the people I delt with at Bill Key Chevrolet. I was treated well, I feel I got a fair Jose Salas (salesman), and Fred Bartuch (general manager) Were the people I delt with at Bill Key Chevrolet. I was treated well, I feel I got a fair deal on what I was trying to accomplish. I bought a new cruze and am enjoying the car. I feel like I can trust Bartuch when I ask him what I'm going to pay, he'll give me a reasoable deal. I would recommend this dealership. More