Bill Kay Chevrolet

Easy no pressure experience Walked into Bill Kay Chevrolet on a friday morning after finding a vehicle on line i liked there. Was met at the door by a sales representative named Walked into Bill Kay Chevrolet on a friday morning after finding a vehicle on line i liked there. Was met at the door by a sales representative named Dave Shearer..he was amazing right from the start. I had brought my parents (76 and 81yrs) and Dave could not have been any nicer. After test driving a 2012 Jeep Grand Cherokee...it was inside to work out financing. My credit is not the best but the amazing finance team there was able to give me a few affordable options to buy this vehicle. Within 3 hours of walking in i was driving out in my new car!!. I highly recommend Bill Kay to anyone good credit or bad...they are great people to work with. More

Service inspection and oil change On january 26 i had a very pleasant experience at your lisle store. Danny Contreras was my service representative and i could not believe my good fort On january 26 i had a very pleasant experience at your lisle store. Danny Contreras was my service representative and i could not believe my good fortune of his considerate helpful nature. PLUS I was immediately taken care of and I was out the door in no time with a washed car too!!! When i come back i will be sure to ask for Danny, what an asset to your dealership. More

Poor service after new 1 month old car broke down on highway As a first time Chevy owner, I am EXTREMELY disappointed with the service received at Bill Kay. My 1 month old Chevy Volt stalled and died while on th As a first time Chevy owner, I am EXTREMELY disappointed with the service received at Bill Kay. My 1 month old Chevy Volt stalled and died while on the highway near Lisle. GM's roadside service left me on the highway for 90 minutes with no heat in my car with 9 degree outside temperatures. The tow truck driver dropped the car off around 6pm at the nearest Chevy dealer - Bill Kay. Service said that they could not provide me with a loaner vehicle and that current loaners are reserved for those who previously made appointments. I suppose I will schedule my brand new car to breakdown in advance so that Bill Kay can prepare. They said that their service department would call me at 7:30am with an update and that I needed to call in the morning to request a loaner vehicle. 8:30am, the next day, I had not received a call, so I decided to follow up on the loaner car and status of my vehicle. No status update was available. I was told that no loaner vehicles are available and that I could call back in the afternoon to request a loaner again. I requested a rental car, but was told that I could call Enterprise and Enterprise must have a GM car or I would be responsible for the cost of the rental. I was also told to contact Gjovik Chevy in Sandwich, IL (45 miles away) where I originally purchased my car 1 month ago to get a loaner. After calling Gjovik, the amazing Gjovik staff immediately took ownership, called GM roadside to have my car towed again to their dealership, and provided trouble free service. As a new Chevy, I recommend staying away from Bill Kay. The message that I received from them is that they will help you only if you bought from them and if you didn't purchase from them, then prepare to get a runaround. More

Awesome customer service! Bill helped me me answered all of my questions and worked with me even though my sitiation wasnt that great! Love my new car!! Thank you so much! Bill helped me me answered all of my questions and worked with me even though my sitiation wasnt that great! Love my new car!! Thank you so much! More

5 Star Experience I turned in my 2015 Traverse lease and bought a new 2018 Traverse at Bill Kay Chevrolet the other day and it was a great experience. Everyone was ver I turned in my 2015 Traverse lease and bought a new 2018 Traverse at Bill Kay Chevrolet the other day and it was a great experience. Everyone was very friendly, informative and a pleasure to work with. I love my new car too! More

They make it so darn easy. I traded my last Corvette 45 years ago and had been looking forward to the next one ever since. The time had come and I was going to buy one as soon I traded my last Corvette 45 years ago and had been looking forward to the next one ever since. The time had come and I was going to buy one as soon as the weather warmed. I'd been peeking at cars available on the internet sites since Christmas just to get an idea of what was out there and what the prices were. I was driving down Ogden Ave and stopped in on a lark. I met Shawn and we talked about Corvettes and cars in general as I told him what I was looking for. He said they had one (an 07) with 9000 miles that would be available tomorrow. He mentioned what he thought the price was. I came by and bought it the next day for what he quoted, which was within $50 of Kelly Blue Book. The test drive took three times as long as the sale! Since I wasn't ready to take possession they even agreed to store it for me till the weather changed. Too darned easy. More

Great Service Buying a car can be an overwhelming task. At bill Kay everyone was really nice and the service was great! I really enjoyed the time everyone took for Buying a car can be an overwhelming task. At bill Kay everyone was really nice and the service was great! I really enjoyed the time everyone took for the sale. More

Shawn and Joe and the rest of the team. Awesome Service beyond excellence I had a difficult financial situation and these guys were so helpful kind and without judgement I spent quite a bit of time Service beyond excellence I had a difficult financial situation and these guys were so helpful kind and without judgement I spent quite a bit of time More

Great experience! Paul helped us make sure we left with exactly what I wanted and needed in my first new car! Got me set up and everything before I left! I couldn’t hav Paul helped us make sure we left with exactly what I wanted and needed in my first new car! Got me set up and everything before I left! I couldn’t have been more satisfied with this location! Thank you again! And I will recommend anyone and everyone who is buying a new vehicle! And Eric for helping us get the right care for my new car as well! More

Excellent service! We had an excellent experience working with the Bill Kay Chevrolet team. Connor, Jose, and Joe are all very friendly, helpful and knowledgeable in wha We had an excellent experience working with the Bill Kay Chevrolet team. Connor, Jose, and Joe are all very friendly, helpful and knowledgeable in what they do. Overall we had very pleasant and excellent service from everyone we had the pleasure of working with. More