Bill Kay Chevrolet

An excellent and hassel free experiance. Thank you. Thank you. Thank you to Connor McDermott, Jesse Lopez, and Paul Nischo excellent professional service. Being a pharmacist and business owner for fi Thank you. Thank you to Connor McDermott, Jesse Lopez, and Paul Nischo excellent professional service. Being a pharmacist and business owner for fifty years I know what quality service is and you people at Bill Kay certainly provided that to my wife and I. Respectfully and most Sincerely Yours Henry and Sandra More

Great Buying Experience with Bill Baresch! We shopped around for a used Impala visiting multiple dealers. Went into Bill Kay, met Bill Baresch, super nice guy, no pressure. Bill brought the c We shopped around for a used Impala visiting multiple dealers. Went into Bill Kay, met Bill Baresch, super nice guy, no pressure. Bill brought the car up that we were interested in so we could check it out. He was very knowledgeable and not pushy at all. We went on a test drive, car was certified and in great shape. We decided to buy that car and left with it that night! They were very flexible, paperwork was easy, Bill explained everything and we felt very comfortable. I will be going to Bill for now on when I need a car. More

Better Call Paul! I came to this dealership because it was close to work & my lease was soon expiring on my previous vehicle. I didn't expect to buy a vehicle the nigh I came to this dealership because it was close to work & my lease was soon expiring on my previous vehicle. I didn't expect to buy a vehicle the night I came in, but working with Paul made the decision easy. He was very knowledgeable on the Equinox and the leasing terms along with patient & friendly. He even threw in a few jokes for free! He took the time to explain all of the features on the vehicle & make sure I understood everything before I left. I can get an Equinox anywhere, but I chose to buy at Bill Kay because of the customer service I received & continue to receive when I call Paul with any questions. I look forward to returning in a few years for an upgrade. More

Awesome customer service I've purchased several cars from Bill kay lisle! The last 2 times Jose has helped me pick my car out. I will be back again to see him! Great asset to I've purchased several cars from Bill kay lisle! The last 2 times Jose has helped me pick my car out. I will be back again to see him! Great asset to the company! Thanks again Jose!!!!! More

Excellent sales experience with Paul Labak Paul made my first experience leasing a car with chevrolet an enjoyable one. He found me the equinox I really wanted including color, technology, pric Paul made my first experience leasing a car with chevrolet an enjoyable one. He found me the equinox I really wanted including color, technology, price, and other additions. He was very personable and tried to make the paperwork process as simple and quick as possible. Paul also took the time to show me how to work all the advanced technology in my new car. He really went over the top to make sure this process was an excellent one. I would definitely suggest buying a car from Paul to my family and friends. Overall, it was a great dealership with a helpful and friendly staff. More

Excellent salesman Bill Baresch Bill did a fantastic job finding the exact suv I was looking for. I would recommend anyone going to see Bill. He took his time to find the vehicle I w Bill did a fantastic job finding the exact suv I was looking for. I would recommend anyone going to see Bill. He took his time to find the vehicle I would he happy with. I walked in Bill Kay looking for a suv and drove home with a 2017 Chevy Traverse. I am a very happy customer. If I can give more than 5 stars I would. More

Easy to deal with . Paperwork was simple and dealership was clean and cheerful. I love the new truck. It’s quiet and handles very responsive . Paperwork was simple and dealership was clean and cheerful. I love the new truck. It’s quiet and handles very responsive More

Easiest car buying experience I came to Bill Kay expecting to get treated how I did at every other dealership I walked into. WRONG! Every person there makes you feel welcome and ma I came to Bill Kay expecting to get treated how I did at every other dealership I walked into. WRONG! Every person there makes you feel welcome and makes sure you’re taken care of. I met Bill B., seeing as he was my salesman, very friendly and straight forward. They did not hesitate to pull the car into service when I asked, so I could take a closer look at the vehicle. Not pushy at all and answered all my questions. I can easily say it was the easiest car buying experience I’ve had as well as most informative. They reassured me through the process of checking my credit that they would be able to finance me, no problem. I was very set on going to my bank to finance through them but Bill made sure I got the best deal possible. I ended up financing there at the dealership and with a lower rate! The process was easy and not overwhelming at all! Definitely recommend and will revisit Bill Kay Chevy when I or someone is in need of new car. More

Not fully honest I went to buy a camaro December 29, 2017 and sat for at least 5 hours while Bill tried to sell cars to at least 3 families at the same time. I was ge I went to buy a camaro December 29, 2017 and sat for at least 5 hours while Bill tried to sell cars to at least 3 families at the same time. I was getting upset and went to the sales manager (Dean) asking him what’s going on? I’m just sitting here and my salesman walked off leaving me sit again for 30 minutes. Well this happened over and over again. After promising me a test drive with the camaro (it was snowing that day) they came up with this excuse of the camaro being such an expensive car I would not be allowed to test drive it. I was trading in my beautiful Ram truck and felt very uneasy as I looked at the rear summer only tires on the camaro. After 5 hours of negotiating I walked back in the dealership and told Bill I can’t do this that car is not going to drive in snow with tires like that. I began to walk out when Dean said what’s wrong and I told him I can’t buy a car that I can’t depend on to get me to work in all weather conditions, I can’t afford to buy new tires for a brand new car and he says oh it will be fine just put some weight in the trunk. With that lie I bought the car. So the minute I left the dealership I hit the snow covered road and I knew I was in trouble but I gave them the benefit of doubt since no weight was in the car. I finished the drive home and the minute I pull into the garage I get a call that my wife’s mom is dying and won’t make it through the night. At this point my grieving wife asked if I would have Bill Kay take back the car because she was not aware of the purchase I made until I drove up and it was too overwhelming.. Well I had to speak to “ Dean” again who was just heartless. I was willing to give them something to reverse the deal. But Dean says you had plenty of chances to not take the car. Really? And when I decided not to you flat out lied to me so I would buy it. I said cmon my wife’s mom just died...I didn’t plan for that and I want to honor her request of me. Well needless to say Dean wouldn’t do it...it’s all about not being truthful to make a sale to him. I found out the night before my mother in law passed why they didn’t let me test drive the camaro. If they did I would have never bought it. I was nearly slammed into several times on the expressway as I drove home because this car will not move in snow along with fish tailing sideways on the least amount of snow.. I weighted it down like Dean said and it made no difference at all. There is more to how they cheated me, made me drive back to put air in tires, forget to put my drivers license in with paperwork, charged me for stripes they never installed and I didn’t find that out until weeks after my purchase when I reviewed the window sticker, (oh and “no we won’t give you a monetary credit for the stripes and installation charges)...but that’s it for now. Please don’t honor them wth a car purchase. If I had time I would stand at their entrance holding a sign to warn customers of the characters that work in this sales department. I felt my salesman Bill was ok other than making me wait so much, low balling my truck and refusing the test drive...it seemed like he was just a puppet in the hands of Dean B. Sherri my original first contact from internet sales was fantastic...I don’t know how she fits in being so sweet compared to the others. Dean? Well I am sure you get the picture about him. Where I stated I had to drive back in that snow to get my license and air in my tires (it was about 3 hours after selling me the death trap) neither one of them (Bill/Dean) remembered my first name. More

Purchasing a used vehicle We had a great experience with Bill Kay Chevrolet - especially Bill Baresch! We found a used car online, drove up to the Chicago area from St. Louis We had a great experience with Bill Kay Chevrolet - especially Bill Baresch! We found a used car online, drove up to the Chicago area from St. Louis, drove the car which they had cleaned up and had it looking beautiful, bought it that morning! More