Bill Kay Chevrolet

Have been going here several years, very satisfied with them. Always helpful with all my questions. them. Always helpful with all my questions. More

Clean, friendly. I did have to pursue to be able to see vehicle I wanted to test drive and eventually purchase. Was used as a loaner a second time after it was known I did have to pursue to be able to see vehicle I wanted to test drive and eventually purchase. Was used as a loaner a second time after it was known I was waiting for its return. If it was not for the convenience of location I could have gone to another dealer. More

He did a good job! He showed me around the truck and rode around blocks. Explained to me what to do around my a new truck features. Setup on star too. He showed me around the truck and rode around blocks. Explained to me what to do around my a new truck features. Setup on star too. More

Salesman-Roger A+ Quality individual who listened to me & met my needs. Roger has great follow up skills! As far as managing my wants Bill Kay management didn’t try to offer me solutions (other give away per met my needs. Roger has great follow up skills! As far as managing my wants Bill Kay management didn’t try to offer me solutions (other give away perks) when they couldn’t discount the final selling price more than $250. I was asking for $1000 price discount due to prior poor quality body work that now I will pay for to fix. Management knew I wasn’t totally happy cause I told him & provided me no creative ideas/remedies/solutions, only excuses along with a non-caring attitude! Here is your chance to show me you actually care about our relationship going forward. Todd Oard-630.853.4072 More

Roger was a pleasure to deal with. He answered all our questions. When it was time to pick up the truck is was ready and detailed perfectly. He answered all our questions. When it was time to pick up the truck is was ready and detailed perfectly. More

On March 11, 2025 I had a 9:30am appointment with someone named Jason per an email sent by Ryan Baker. I arrived early since I worked a midnight shift the prior night and came straight from work. A guy named named Jason per an email sent by Ryan Baker. I arrived early since I worked a midnight shift the prior night and came straight from work. A guy named Colin Lewin unlocked the doors at 9:00am. He said Jason wasn't there that day and he could help me. I was interested in a 2024 Corvette (vin 1G1YB2D44R5130488) that was advertised at a $9,425.00 discount. It was also advertised as having potential further discounts for a Costco membership and a Camaro loyalty discount for qualified buyers. Colin informed me that I did not qualify for the $3,000 Costco discount because my membership was the Gold Club membership and not the Executive membership. I told him I bought a 2 door CTS-V several years prior and asked if that would qualify me to the Camaro Loyalty discount. He said that unfortunately anyone wanting that discount had to have the specific vehicle currently registered in their name. I also told Colin I worked for a GM supplier and had a discount for that as well. Colin completely ignored the GM Supplier discount even though I had my work ID and was able to provide remittance advice statements for recent pay periods. I asked to see the deal sheet and I declined the offer for a test drive so he would know I was a serious potential customer and not just somebody looking to joyride a car. During the conversation Colin must've sensed that I was slipping off the hook so he brought over the finance guy named Tony. Any time a salesman brings in another salesman is a red flag. You get two salesman ganging up on you and you cannot tie a particular lie to a specific individual and they have deniablity that any lie was ever told. Tony produced a vague and incomplete deal sheet that included a $3,989.00 upcharge for a paint and upholstery protection package, a list price that was $3,500 higher than what was advertised, and the deal sheet did not included the total price for the vehicle. It also included an estimated monthly payment based on how much I was willing to put down. So Tony had all the information available for full disclosure- principal, rate, and time. But he chose not to disclose it. Omission and deceit are key components of his sales strategy. So now Tony is pressing me to see how much he can get out of me for a down payment that day. Tony is a smart guy. He isn't just the finance guy. He is the closer. He does this every day and he's a skillful negotiator who can steer the conversation into a verbal commitment with even the worst of deals. He isn't your friend. He isn't looking out for your best interests. He is a shark and there is blood in the water. People like Tony are best avoided in any situation; especially when buying a car. At the time GM was offering financing at 6.39% for buyers who qualified on this particular vehicle. There are other vehicles that offer better financing but not this one. Nobody buys a Corvette because it makes financial sense. I knew I qualified. My credit score and payment history are flawless. I don't get turned down by potential creditors. I turn them down. My credit is bulletproof like gold plated titanium. Tony informed me that I was approved "within a few tenths of 6.39%." Which is odd because I never allowed him to run my credit and he didn't run it. So he must've used his powers of clairvoyance to get me approved. Needless to say, I did not buy that car. I told them I was going to go check on another car and I'd almost certainly be back the next day or that week to sign the dotted line on the horrible deal they offered me. I knew I was never coming back but what is one more lie right? But Tony and Colin sold a car that day. It just wasn't their car. I went about 20 minutes down the road and spoke to another salesperson at another dealership. I bought a 2024 Corvette 2LT with the z51 performance package. It is virtually identical to the Corvette at Bill Kay except it is black exterior and black interior. The guys down the road More

Very polite and thorough no wait time excellent service would recommend him thanks thanks thanks thanks would recommend him thanks thanks thanks thanks More

Had my car serviced and as always they were prompt and professional. I appreciate them explaining the work needed before they service our vehicle. Thanks Brandon you always do a great job! professional. I appreciate them explaining the work needed before they service our vehicle. Thanks Brandon you always do a great job! More

I really like my new car, I'm excited to come back in and get better trained on how some of the components in the car work. Everyone was friendly and helpful. get better trained on how some of the components in the car work. Everyone was friendly and helpful. More

Service department was quick and efficient. Talked to the parts department too about some accessories and they were fantastic as well Talked to the parts department too about some accessories and they were fantastic as well More