Bill Kay Buick GMC - Service Center

No follow through. Problems since day 1. Now a recall notice and bring my car in and the fix would not work. They need to call Buick and will call me back. That w Problems since day 1. Now a recall notice and bring my car in and the fix would not work. They need to call Buick and will call me back. That was about3-4 weeks ago and still no call. More

I have always had friendly and knowledgeable staff members. The sales department is also great. I have had great experiences here ever since I purchased my Terrain from your store last year. members. The sales department is also great. I have had great experiences here ever since I purchased my Terrain from your store last year. More

Their Service is reliable. Have have been using the Bill Kay Buick service department for at least 4 years and have not had any issues. Have have been using the Bill Kay Buick service department for at least 4 years and have not had any issues. More

Jennifer was very accommodating especially with my car in the shop for a couple of days the shop for a couple of days More

The servic we technician was great. She explained all the findings on tires,brakes etc. I use Bill Kay because I trust they will give me honest service. She explained all the findings on tires,brakes etc. I use Bill Kay because I trust they will give me honest service. More

Service is great. But I am still waiting for a factory warrantied part for over a month now. Currently having to drive a 2019 Sierra with the check engine light cons But I am still waiting for a factory warrantied part for over a month now. Currently having to drive a 2019 Sierra with the check engine light constantly on. More

I have never had any problems with the Buick people that are there now. Had complaints when it was PONTIAC. are there now. Had complaints when it was PONTIAC. More

Easy to get appointment, fast service. Good explanations. Car cleaned nicely . Nice and friendly people. Good explanations. Car cleaned nicely . Nice and friendly people. More

You always do a good job and explain everything thoroughly. Your prices are reasonable. i’ve purchased or leased three vehicles through you and plan on buying more. thoroughly. Your prices are reasonable. i’ve purchased or leased three vehicles through you and plan on buying more. More

The dealership is closer to my location, an easy to get to. The service representatives provide me with excellent service. to. The service representatives provide me with excellent service. More