Bill Kay Buick GMC - Service Center

Excellent Zack was very professional and we are very satisfied with the service we received on our GMC Acadia. Will come back to service the car in the future. Zack was very professional and we are very satisfied with the service we received on our GMC Acadia. Will come back to service the car in the future. More

Always get the Quality Service I could expect! Have been very satisfied with my 14+ year old car, and still running well! Have kept potential problems to a very minimum so far. Thanks Have been very satisfied with my 14+ year old car, and still running well! Have kept potential problems to a very minimum so far. Thanks More

Weird Thermostat I called Mike because my AC wasn’t working. But when I brought it in, I told him that my car thought it was -25*F. I told Mike I thought it might be I called Mike because my AC wasn’t working. But when I brought it in, I told him that my car thought it was -25*F. I told Mike I thought it might be electrical. He agreed with me. They ran a test and determined that the electrical panel should be replaced and didn’t waste time checking the AC. They fixed it quickly and I’ve had no issues since. I really want to Thank Mike for listening to me and not running tests that didn’t need to be done! More

awesome people. awesome service Thanks ZAC. Easy to get appointment. Clean quality location. Text updates were on the spot and the service was perfect. This was the second time Zac has been able Easy to get appointment. Clean quality location. Text updates were on the spot and the service was perfect. This was the second time Zac has been able to take care of my truck on short notice. More

Part did not work Need $$$ one I waited for part to arrive. Part did not work. Will need to order a more expensive part. Stiil deciding if I want want work done. I waited for part to arrive. Part did not work. Will need to order a more expensive part. Stiil deciding if I want want work done. More

Good service Always good service and friendly. Ready to talk about other things needing to be done to keep car working well. Would recommend to any others. Always good service and friendly. Ready to talk about other things needing to be done to keep car working well. Would recommend to any others. More

Excellent Always honest and fair. I have worked with this business since 2002 and have found the experience to be favorable. Hopefully this is enough words. Always honest and fair. I have worked with this business since 2002 and have found the experience to be favorable. Hopefully this is enough words. As this was kicked back to me because of insufficient word count - please be advised the next commentary will contain NO Word Count. thank you. As an aside - I vote with my wallet and to date am very pleased with the relationship and service provided by Mike Manning at the referenced dealership. More

Easy breezy and no delay at Bill Kay! The entire staff was not only helpful and friendly but extremely informative and quite communicative along the way as the job was completed. I would The entire staff was not only helpful and friendly but extremely informative and quite communicative along the way as the job was completed. I would highly recommend them to anybody who needs to buy a new car or service one. More

Got it right after all Had my vehicle in for the 4th time to address the check engine light & issues with the emissions system. After ~$4500 in repairs & no resolution along Had my vehicle in for the 4th time to address the check engine light & issues with the emissions system. After ~$4500 in repairs & no resolution along with getting a call from a salesman who knew all about my repairs, I was rather unhappy. But, Zack took care of me, the tech found the issue, repaired it at no charge, and the check engine light remains off. Customer Service from the service writers, porters, & cashiers has always been excellent! More

My problem was addressed promptly and alternates discussed Mike was knowledgeable, and spelled out my options with a time frame to complete the work. He also detailed the total cost estimate for me. Mike was knowledgeable, and spelled out my options with a time frame to complete the work. He also detailed the total cost estimate for me. More