Bill Kay Buick GMC - Service Center

My engine was giving problems. I was so nervous 😓 that my car wouldn't be ready on time for me to get back to work. They had me out of there in less than 2 hours, and even washed my car. The pricing was g my car wouldn't be ready on time for me to get back to work. They had me out of there in less than 2 hours, and even washed my car. The pricing was good as well. Thank you Brian for all your help. More

Love Brian in the service Dept he’s very helpful and would recommend to anyone who is looking for a Buick in the future to come would recommend to anyone who is looking for a Buick in the future to come More

Brian was great to work with, replaced condenser on my 2016 gmc truck, finished on time and had truck washed for me before pick up. 2016 gmc truck, finished on time and had truck washed for me before pick up. More

Wayne provided great customer service and was very pleasant. Once parts were received for my truck he called right away to bring my truck in for repairs. pleasant. Once parts were received for my truck he called right away to bring my truck in for repairs. More

Came in for first oil change on 2019 Envision I noticed that my car's oil life percentage was decreasing more than I thought was normal. Purchased vehicle in Aug 2019. Currently have just under I noticed that my car's oil life percentage was decreasing more than I thought was normal. Purchased vehicle in Aug 2019. Currently have just under 1,000 miles and oil life had already dropped to 42%. I do mostly shorter mileage trips, but there have been longer drives as well. I received my 'free' service - oil change, tire rotation etc - even though the tires really didn't need it yet. When I brought car in technician was very professional. I told him - Nathan Berry - about the issue. Work was done well, except when I got home, I found my monthly ONSTAR report which stated that I needed air in one of my tires. I thought that the tire air pressures would have been checked at the time of the tie rotation. The report did indicate that the oil life was now at 100% so think the low tire pressure indicator is accurate.. Nathan did inform me that he checked and that the oil indicator was most likely due to the time oil was last put in - which would have been prior to my purchase. He said car had been on lot ( late 2018) for quite awhile before I purchased. So time will tell. I have not been able to check tire pressure due to the COVID-19 lock down. Overall very satisfied with service. More

Well I had an appointment but did want to wait for 5 more days due to the crisis going on. So called service up talked to Brian and he said if you can be here in an hour we can take you. My service was more days due to the crisis going on. So called service up talked to Brian and he said if you can be here in an hour we can take you. My service was done in about an 1 1/2 hours and was happy I got it done. More

Brought my car in for a few service items and it took the entire day to fix it all. Unfortunately, they closed at 6, and I had to get my car the next day, and I still have to bring it back to get one more i entire day to fix it all. Unfortunately, they closed at 6, and I had to get my car the next day, and I still have to bring it back to get one more item repaired-they had to order the part. Not my favorite visit. Usually, I’ve had a great experience there. More

There’s an old saying show me what you’re looking for I came in looking for part of the truck and part of a car and That was the Denali I must have pull of the salesman‘s hair out because I must look at a came in looking for part of the truck and part of a car and That was the Denali I must have pull of the salesman‘s hair out because I must look at a lot of cars and taking up a lot of his time he was very patient and understanding exactly what I was looking for I appreciate that great customer service thank you More