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Bill Kay Buick GMC - Service Center

Downers Grove, IL

4.3
738 Reviews

738 Reviews of Bill Kay Buick GMC - Service Center

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June 29, 2020

Oil change and tire rotation There was little to no waiting for my car to be worked on. I will come back at a later time to have it washed. More

by linda77
Recommend Dealer
Yes
Employees Worked With
Samantha
Jul 01, 2020 -

Bill Kay Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

June 27, 2020

Very thorough explanation of service. Top notch! Highly satisfied. From the time I walked in until I was driving away (in my washed car) I knew I was in good hands. More

by rolf0
Recommend Dealer
Yes
Employees Worked With
Brian in service
Jun 30, 2020 -

Bill Kay Buick GMC responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

June 25, 2020

These guys are the best. Super qualified, courteous and they always have our best interest. I don’t always write reviews, but I feel obligated to say something about the great service we’ve received at Bil More

by chrisfetter
Recommend Dealer
Yes
Employees Worked With
Eric
Jun 26, 2020 -

Bill Kay Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

June 25, 2020

Pleasant experience and I plan to exclusively use this dealership for all my Chevy Suburban needs moving forward. The service manager, Bob Jordan, has been courteous, professional, and done all in his cap More

by PVALDEZ530
Recommend Dealer
Yes
Employees Worked With
Bob Jordan
Jun 26, 2020 -

Bill Kay Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

June 24, 2020

Friendly people, good work...done when they said it would be. They were in the insurance companies network, so we didn’t have to deal with the payment hassles. Very satisfied! More

by jim
Recommend Dealer
Yes
Employees Worked With
Chris Vitro
Jun 26, 2020 -

Bill Kay Buick GMC responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

June 24, 2020

Over the course of my most recent dealings - significant repair to my 2014 GMC Sierra Denali, Service Advisor Brian Wilson has provided exceptional feedback, has remained responsive and is an excellent repr More

by caseybanningburke
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Jun 26, 2020 -

Bill Kay Buick GMC responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

June 24, 2020

The Service department is good about making convenient appointments and receiving your car in a timely manner. They are thorough and accurate in completing the job. The service department representative More

by KSTABEL
Recommend Dealer
Yes
Employees Worked With
Samantha
Jun 26, 2020 -

Bill Kay Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

June 24, 2020

Bill Kay has always, and only, serviced my Encore.They are professional, pleasant, and reliable. I have recommended them often and will continue to do so. More

by LINDAR.LYNCH
Recommend Dealer
Yes
Employees Worked With
I don’t know.
Jun 26, 2020 -

Bill Kay Buick GMC responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

June 18, 2020

Very helpful and kind staff, as soon as I walked in the shop sales general manager approached me and helped me find my dream car. More

by sajdini4287
Recommend Dealer
Yes
Employees Worked With
Sevil Begolli
Jun 18, 2020 -

Bill Kay Buick GMC responded

Thank you for the feedback! We are happy to hear about your positive experience at Bill Kay Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

June 10, 2020

Great service!! Always professional and helpful!!!!!!!!! I would recommend their work to everyone!! Thanks for the help again and for the reliable service every time! More

by amars333
Recommend Dealer
Yes
Employees Worked With
Chris Vitro
Jun 12, 2020 -

Bill Kay Buick GMC responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

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