Bill Kay Buick GMC - Service Center
Downers Grove, IL
738 Reviews of Bill Kay Buick GMC - Service Center
Only had our car less than 1 month and have had 2 recalls already. Yikes!!!!! Hope we didn’t get stuck with a lemon by buying another Buick. already. Yikes!!!!! Hope we didn’t get stuck with a lemon by buying another Buick. More
Absolutely phenomenal! I came here because my dealership refuses to abide by mask mandates and I do not feel safe bringing my vehicle to that location any longer. This location brought out the five star tre refuses to abide by mask mandates and I do not feel safe bringing my vehicle to that location any longer. This location brought out the five star treatment and even washed my vehicle when I came in for an oil change! I would definitely consider purchasing my next Buick from this dealership! Thanks again! More
Second GMC Terrain I have leased from Bill Kay. Sales Second GMC Terrain I have leased from Bill Kay. Sales and service has been great and I am happy to recommend them to all my family and friends! Second GMC Terrain I have leased from Bill Kay. Sales and service has been great and I am happy to recommend them to all my family and friends! More
Excellent customer service, everyone is kind and considerate. I feel comfortable with repair recommendations. In addition, the reps are great customer advocate between dealership and GM. considerate. I feel comfortable with repair recommendations. In addition, the reps are great customer advocate between dealership and GM. More
Went above and beyond to accommodate me, picked up and delivered my car to me at my work place as it was difficult for me to get it in & my engine light was on & I was going to be traveling the following delivered my car to me at my work place as it was difficult for me to get it in & my engine light was on & I was going to be traveling the following day More
Was very pleased with the service department on my first visit here for service. I will definitely come back here if I need service for my car from a dealership. visit here for service. I will definitely come back here if I need service for my car from a dealership. More
I like keeping my Buick in GM service and Bill Kay Buick help me with that service. Very nice service writer always willing to help me keep my Buick running like new. help me with that service. Very nice service writer always willing to help me keep my Buick running like new. More
The service writer could not have been nicer or more helpful. It was my first time there. I am 90 years old and he was very indrectly kindly guide d me through. The only thing that could have been be helpful. It was my first time there. I am 90 years old and he was very indrectly kindly guide d me through. The only thing that could have been better was the wait time. Seemed long for oil change and tire rotation. (2,5 hrs) Otherwise I would have given it a 5. More
Really inconvenienced me by not having a loaner vehicles ready, had to wait a week I no longer live in Downers Grove but attempted to stay at same dealership but it wasn’t worth it ready, had to wait a week I no longer live in Downers Grove but attempted to stay at same dealership but it wasn’t worth it More