Bill Kay Buick GMC - Service Center
Downers Grove, IL
738 Reviews of Bill Kay Buick GMC - Service Center
Kurt and Justin have been very efficient during my last visits. Very happy with professionalism and service visits. Very happy with professionalism and service More
No complaints with the work. Very professional. Just get rid of the strange rock and roll music playing in waiting area. Very professional. Just get rid of the strange rock and roll music playing in waiting area. More
Muy bien en todo nomas qe? ? Esta ves ves entregue un cupón de $20 dólares y no lo puso en el bill y selo mensione y sele olvido ? Esta ves ves entregue un cupón de $20 dólares y no lo puso en el bill y selo mensione y sele olvido More
Very accommodating & kind. Kept my vehicle for a few days & allowed me a loaner car Kept my vehicle for a few days & allowed me a loaner car More
As I always say great service, great sales people some are not there no more, I bought my first Pontiac in 2006. and since then has been the only car dealer I use are not there no more, I bought my first Pontiac in 2006. and since then has been the only car dealer I use More
I was absolutely scammed. They charged 4500 for service and to replace a sensor only for the exact same issue to come right back on 3 weeks later, and then told me it was the They charged 4500 for service and to replace a sensor only for the exact same issue to come right back on 3 weeks later, and then told me it was thermostat that caused the sensor glitch. They tried to charge me another 1000 dollars!!!!! I had to talk to three people for them to agree to cover the cost, and I still believe they should reimburse the difference between the thermostat and the part they didn't need to replace. I tried to speak to GM and was told there was no GM that day. Will never be going back to this dealer. More
Service department is great & great customer service. I trust them with the service on my truck. Will be taking my truck there again for service. I trust them with the service on my truck. Will be taking my truck there again for service. More
had pleasant experiance shopping for new truck. Have known roger fowler for years and has always been honest and forthright with me . Your dealership is lucky to have a man of his stature. Thanks Have known roger fowler for years and has always been honest and forthright with me . Your dealership is lucky to have a man of his stature. Thanks roger for your continued commitment to customer satisfaction and servicel More