Bill Kay Buick GMC - Service Center

Went in for an oil change and everything went smoothly and quickly . I was especially pleased with the scheduling person who suggested the best least busiest time for an appointment . It worked out great1 and quickly . I was especially pleased with the scheduling person who suggested the best least busiest time for an appointment . It worked out great1!!! More

Brian was awesome and very understanding. He addressed my concerns and made sure to take care of the problems I had. Also helped me get a demo vehicle when there was none available at the time, but still my concerns and made sure to take care of the problems I had. Also helped me get a demo vehicle when there was none available at the time, but still made it happen. More

Was in and out and they took care of a warranty issue also. Was very pleased overall. Will definitely continue to bring my truck back for continued service. also. Was very pleased overall. Will definitely continue to bring my truck back for continued service. More

I came in for a recall on GMC Terrain and Brian was friendly and courteous. I also had to replace my headlight bulb. It’s a shame the price of the bulb was $25 and labor was almost $100. friendly and courteous. I also had to replace my headlight bulb. It’s a shame the price of the bulb was $25 and labor was almost $100. More

Oil change and a TSB on the rear brakes. Great communication with service writer and get a question answered directly from the mechanic. Adding to get minimum words. communication with service writer and get a question answered directly from the mechanic. Adding to get minimum words. More

The folks in the body shop did an excellent job. Our Yukon was done in 2 days, there were no cost overruns, and the work looks perfect. A great job all around. Yukon was done in 2 days, there were no cost overruns, and the work looks perfect. A great job all around. More

Had an appointment for an oil change.I was informed that I had 3 oil leakes in various places. Total amount including oil change would be around $600, and almost 3 more hours for the work. I did not have th I had 3 oil leakes in various places. Total amount including oil change would be around $600, and almost 3 more hours for the work. I did not have the time and asked if the descriptions of the work and price were included in my paperwork to show to my son and was told "yes". Later on the phone with my son, I wanted to read the info, and nothing of the sort was included. Need I say I was disappointed! Friendly staff, prompt service, uncomfortable seating, clean environment. First such experience of this type. More

The service department took care of my repair quickly and when there was an unanticipated issue, they gave me a loaner right away. Great service! when there was an unanticipated issue, they gave me a loaner right away. Great service! More

They were great in keeping me up to date in vehicle repairs. Gave me a loaner and were very focused on having a satisfied customer. repairs. Gave me a loaner and were very focused on having a satisfied customer. More