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Bill Kay Buick GMC - Service Center
Downers Grove, IL
738 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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738 Reviews of Bill Kay Buick GMC - Service Center
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January 06, 2021
Very nice and clean. Felt secure there. Cannot think of anything else to say . Blah blah blah blah blah blah blah blah blah blah blah blah blah. It’s not adding up these words. Hope you had a nice Christm anything else to say . Blah blah blah blah blah blah blah blah blah blah blah blah blah. It’s not adding up these words. Hope you had a nice Christmas and happy new yearHi have said more than 25 words and it’s not adding up so this website is not doing a good job More
by norma.hnilo
Verified CustomerEmployees Worked With
Brian Wilson
January 06, 2021
I dropped my car off at 7:30 PM without an appointment. Brian took my information and said he would call in the morning. He called at 7:45 AM and the car was finished and ready for pickup at 10:00 AM. Brian took my information and said he would call in the morning. He called at 7:45 AM and the car was finished and ready for pickup at 10:00 AM. More
by PEGSGLEN
Employees Worked With
Brian Wilson, Kurt Krueger
January 05, 2021
Service was great, enjoyed the visit. What I’m not enjoying, is having to write this essay. Brian and group did well and I’ll be back for future service, but will not fill out another survey. Thank yo enjoying, is having to write this essay. Brian and group did well and I’ll be back for future service, but will not fill out another survey. Thank you More
by lzock
Employees Worked With
Brian Wilson
January 05, 2021
The repairs were completed ahead of time and my vehicle was available quickly. Thank you for the quick service and follow up call to let me know the repairs were completed. was available quickly. Thank you for the quick service and follow up call to let me know the repairs were completed. More
by Greg
Employees Worked With
Brian Wilson, Kurt Krueger
December 31, 2020
Service on 12/10 , oil change and auto stop not working, great. Part ordered to repair auto stop. Part received , installed 12/21 auto start still not working. Return on 12/28 for auto stop repair, but comp great. Part ordered to repair auto stop. Part received , installed 12/21 auto start still not working. Return on 12/28 for auto stop repair, but computer problems slowed process. I wasn’t kept informed after 2 1/2 hour,got my car and left. Brian Williams great service writer. I give him high marks. Auto stop still not working. If more time need a loaner would car would help get this done. More
by STASZ50
Employees Worked With
Brian Wilson
December 31, 2020
Great car service and experience. Would Highly recommend it to all our friends. Have been using this dealership for almost 15 years. Outstanding experience overall it to all our friends. Have been using this dealership for almost 15 years. Outstanding experience overall More
by Sbavdic
Employees Worked With
Kurt Krueger
December 30, 2020
Always the best and most professional service and staff. Prompt appointment at the last minute as we requested, and great job. Also washed our car! Prompt appointment at the last minute as we requested, and great job. Also washed our car! More
by Downers Doll
Employees Worked With
Brian Wilson, Kurt Krueger
December 30, 2020
My service manager, Kurt, was great!! Had collision guy look at a dent in my back bumper and gave me a $2200 quote to fix. Tool to collision craft and the pulled it out for $100. Nice try. look at a dent in my back bumper and gave me a $2200 quote to fix. Tool to collision craft and the pulled it out for $100. Nice try. More
by Cdljr68
Employees Worked With
Kurt Krueger
December 30, 2020
Brian’s excellent customer service! He kept me informed via text. I was on time for my appointment, so the service performed was completed in a timely manner. via text. I was on time for my appointment, so the service performed was completed in a timely manner. More
by Patricia.Redding-Page
Employees Worked With
Brian Wilson
