Bill Kay Buick GMC - Service Center
Downers Grove, IL
729 Reviews of Bill Kay Buick GMC - Service Center
All employees at Bill Kay Buick are friendly, knowledgeable and eager to help you. Brian my service writer is excellent. Give good advice and knows the problem and how to fix it. knowledgeable and eager to help you. Brian my service writer is excellent. Give good advice and knows the problem and how to fix it. More
Arrived on time and was immediately checked in. Service was performed in the time predicted. Service Dept Staff was pleasant. Afterward, car was nice and clean. . was performed in the time predicted. Service Dept Staff was pleasant. Afterward, car was nice and clean. . More
The work was good, good customer service. I wish loyal customers would get some sort of loyalty discount for repairs over $500 though. Especially for service on cars over 7 yrs old. customers would get some sort of loyalty discount for repairs over $500 though. Especially for service on cars over 7 yrs old. More
Getting checked in was easy and efficient, they were spot on with the expected wait time. I asked that my car be washed at the end and they did a terrible job of that. I went and got my car washed after I le on with the expected wait time. I asked that my car be washed at the end and they did a terrible job of that. I went and got my car washed after I left it was done so poorly. More
I thought the customer service was outstanding they paid a good attention to detail on what my situation was and helped me make the right decision with regard to my car and how we should proceed a good attention to detail on what my situation was and helped me make the right decision with regard to my car and how we should proceed More
Great service. We appreciated their desire to find out our car's problem and try to fix it. So far so good. Thank you so much! our car's problem and try to fix it. So far so good. Thank you so much! More
I always go to my dealership because they are timely with the repairs and have fair prices. My service appointment is always on time and they are very helpful. the repairs and have fair prices. My service appointment is always on time and they are very helpful. More
Reliable service. Servicing was done efficiently and in a timely manner. I will recommend Bill Kay GMC Buick dealership & service to my family & friends in the future. timely manner. I will recommend Bill Kay GMC Buick dealership & service to my family & friends in the future. More
Thank you for your kind , professional and timely service especially during this time of uncertainty! Also informing me of the future concerns! I’m very appreciative! Keep up the good work! Thank you especially during this time of uncertainty! Also informing me of the future concerns! I’m very appreciative! Keep up the good work! Thank you More