Bill Kay Buick GMC - Service Center

In moving to the southwest suburbs of Illinois, I was seeking a Buick dealership that would provide excellent customer service and auto repair work. I found it in Bill Kay Buick and Brian Wilson. I h seeking a Buick dealership that would provide excellent customer service and auto repair work. I found it in Bill Kay Buick and Brian Wilson. I have an older model car which I have kept in good working condition. Brian has assisted me in getting the needed repairs without the exuberant prices. Brian is customer-focused. He always explain what needs to be done, why and how soon. He always ask if I have any questions. He always make himself available during your service visit in person or via text. After a service visit, if Brian will be out of the office, he always texts me with the name of a colleague that will be available in his absence, if I have any questions. More

Fit me in with a dead battery and took care of me right away in the morning. Brian was great to work with! away in the morning. Brian was great to work with! More

Service completed on timeCar was washed Every one was Service completed on time Car was washed Every one was friendly Not much else to say received flyer for additional 10% off because of strike No Service completed on time Car was washed Every one was friendly Not much else to say received flyer for additional 10% off because of strike No mention of it More

Thanks, great service! I appreciate Justin's timely communications on my vehicle! Thanks for the car wash! communications on my vehicle! Thanks for the car wash! More

All good, except waiting for car to be washed took a while...service called twice and then had to go in back to get someone. while...service called twice and then had to go in back to get someone. More

Very friendly & good communication during the diagnosis process. Helped to find a variety of options since warranty did not cover the problem. process. Helped to find a variety of options since warranty did not cover the problem. More

The people are friendly. They explained the whole process and encouraged me to ask questions. The waiting room was clean. Coffee was fresh. The waiting time was as expected. Wonderful dealer and process and encouraged me to ask questions. The waiting room was clean. Coffee was fresh. The waiting time was as expected. Wonderful dealer and the service department. They were wonderful. Aida R. More

Very gold experience. Excellent customer service. Helpful representatives. Work was done correctly and on time. representatives. Work was done correctly and on time. More

Car tires were rotated and a tire cap was not replaced. Otherwise no major issues. Otherwise no major issues. More

frist time car was in for service service was great car look good when the service was done thanks jim car look good when the service was done thanks jim More