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Bill Kay Buick GMC - Service Center

Downers Grove, IL

4.5
728 Reviews
Call Service Center (630) 984-4578

728 Reviews of Bill Kay Buick GMC - Service Center

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June 09, 2022

Excellent service. Employees are very informative and always have a smile on their face. I really like doing business at GMC. Thank you have a good day More

by Rosie 70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Kurt Krueger, Victoria Delgado
Report | Print
Jun 10, 2022 -

Bill Kay Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

June 08, 2022

Great service fast and easy great comunnication with me about what was being performed on my vehicle as well as if they encountered more problems through out the process of fixing it. More

by Lagunas23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Jun 10, 2022 -

Bill Kay Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

June 08, 2022

Great work Thank you Brian Professional and good timing. Will be recommended this repair shop to my neighbours More

by Tatiana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Report | Print
Jun 10, 2022 -

Bill Kay Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

June 03, 2022

Brian the service manager was very nice and friendly. I did oil change and nail on the tire it took about hour and a half so all over it was good experience More

by Leo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Report | Print
Jun 07, 2022 -

Bill Kay Buick GMC responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

June 01, 2022

The service department did a great job scheduling my upgrade parts installation. They kept me apprised of the status of my service and notified me when my vehicle was ready. More

by iannar1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Report | Print
Jul 08, 2022 -

Bill Kay Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

May 27, 2022

Friendly and knowledgeable staff. I enjoyed meeting with this team. Made me feel at ease. More

by keanna1523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Report | Print
May 27, 2022 -

Bill Kay Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

May 21, 2022

Service was excellent. I was kept informed of work being done and any issues that came up. More

by apgrogan
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Report | Print
May 24, 2022 -

Bill Kay Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

May 18, 2022

Justin is always awesome when I call and the team is so friendly. Everything is taken care of in. Timely manner More

by Sk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
May 20, 2022 -

Bill Kay Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

May 16, 2022

Wayne was great about keeping us informed about the repairs, the van looks like new 👌 More

by Mccr3328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vitro, Terry Bryan, Bob Giovanonni, Brian Wilson, Kurt Krueger, Victoria Delgado, Jose Herrera, Enrique Delgado, George Marijan
Report | Print
May 19, 2022 -

Bill Kay Buick GMC responded

Hi s.mccready and thank you for your kind words. We are very happy to hear that Wayne was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

May 15, 2022

The found everything that was wrong with my car and fixed it in a timely manner. Thank you Bill Kay! More

by ravin.cassandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Report | Print
May 18, 2022 -

Bill Kay Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

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