Bill Kay Buick GMC - Service Center

They’re attentive and very courteous. They have serviced my vehicle on several occasions and most of the time with passing results. This pass service attention was for a problem they had They have serviced my vehicle on several occasions and most of the time with passing results. This pass service attention was for a problem they had tried to repair before with less then good results. I had to bring it back and I’am afraid it’s still not fixed and I may have to bring it bac again. That’s the third time in ten months for the same problem More

For whatever it’s worth this is the third time I’ve commented about this dealership. Nothing is changed they do a good job of communicating and their service people are friendly courteous and professio commented about this dealership. Nothing is changed they do a good job of communicating and their service people are friendly courteous and professional. More

They are clear, honest and straightforward regarding what repairs need to be done to your car. repairs need to be done to your car. More

Good quick service easy in,easy out friendly people to do business with. I had a bad experience at my original dealership of 30+ years. Decided I needed a change. Thanks business with. I had a bad experience at my original dealership of 30+ years. Decided I needed a change. Thanks More

My time with the people in the service department began with a phone call it then knew I was with the right dealership they were kind and fair with a phone call it then knew I was with the right dealership they were kind and fair More

The service dealership serviced my Nissan in good condition, and still Nissan running good condition. condition, and still Nissan running good condition. More

great customer service, transport to and from work service was great, picked up on time from work. service was great, picked up on time from work. More

Very quick and efficient, kept me informed the whole time with the repair process step by step. Excellent Customer service time with the repair process step by step. Excellent Customer service More

Honest price and good service in reasonable time. I would return again to perform additional service I would return again to perform additional service More

As full-time RV'ers, we landed at Bill Kay GMC after our 2012 2500HD blew a turbo pipe - a failure of a factory part, installed by a dealer in AZ, after 18 months. While GMC seemed ready to stand behind 2012 2500HD blew a turbo pipe - a failure of a factory part, installed by a dealer in AZ, after 18 months. While GMC seemed ready to stand behind their 24 mo warranty, there were simply no parts to be found. We waited for over 3 weeks, stuck in place with our trailer, incurring unplanned expenses, while each day the Service Dept had to roll the dice to see if they might get a part. Brian Wilson in Service was as helpful as humanly possible, while dealing with the shortage and lack of forecast. All in all, a HORRIBLE experience from a GMC warranty perspective - but a good one with respect to the dealership's handling of our situation. More