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Bill Kay Buick GMC - Service Center

Downers Grove, IL

4.5
728 Reviews
Call Service Center (630) 984-4578

728 Reviews of Bill Kay Buick GMC - Service Center

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December 22, 2022

Kim was wonderful to work with and kept me informed of everything going on as she dealt with the insurance company More

by lollaura1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
Report | Print
Dec 23, 2022 -

Bill Kay Buick GMC responded

Thank you for your great review, Laura! We're glad to have Kim on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

December 20, 2022

The people at Bill Kay areI are very nice , and they do good work..😊. They are very trustworthy..😊 More

by FAITHPB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Victoria Delgado
Report | Print
Dec 21, 2022 -

Bill Kay Buick GMC responded

We're pleased to know we have been able to exceed your expectations and really help you out!

December 16, 2022

Very friendly and professional performed the work well and finished on time. Great job I Will always come back More

by rcp.1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Victoria Delgado
Report | Print
Dec 16, 2022 -

Bill Kay Buick GMC responded

We're glad everything was completed quickly and to your satisfaction!

December 13, 2022

Performed routine maintenance on my pickup truck efficiently and quickly. Waiting area was comfortable and well lit. More

by andersonsw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Victoria Delgado
Report | Print
Dec 14, 2022 -

Bill Kay Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction!

December 08, 2022

Staff is very courteous and knowledgeable. They kept me updated as work was done. Everything was done very well. More

by redroses2555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Victoria Delgado
Report | Print
Dec 09, 2022 -

Bill Kay Buick GMC responded

We're pleased to know we have been able to exceed your expectations and really help you out!

December 01, 2022

Excellent customer service, very satisfied with the service they provided me. Thanks for the great service. More

by JFPerez21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Delgado
Report | Print
Dec 01, 2022 -

Bill Kay Buick GMC responded

Thank you for your fantastic rating.

November 28, 2022

Have been using this service center for over 10 years. Always get the job done! Good service! More

by sdzuhn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim in Service Dept
Report | Print
Nov 29, 2022 -

Bill Kay Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful!

November 25, 2022

Very helpful team, appreciate the work done. It worked amazing. Thank you to Kim for being my advisor and thank you to the techs for getting it done when no one else would. My fiero is running g More

by nicshannon2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim, Brian Wilson, Victoria Delgado
Report | Print
Nov 25, 2022 -

Bill Kay Buick GMC responded

Thank you nicshannon2004 for your #1 star rating.

November 24, 2022

Side mirror came in about a week installation cost competitive Kim very helpful paint matched More

by dsanchez1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
Report | Print
Nov 25, 2022 -

Bill Kay Buick GMC responded

Thank you for your kind words. We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

November 17, 2022

The body shop did a great job on my car. It doesn't even look like I had a accident in the car. I also had service done on the car. My brakes are great now. Thank you guys. More

by lora_472
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim for service. , Chris Vitro
Report | Print
Nov 18, 2022 -

Bill Kay Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful!

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