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Bill Kay Buick GMC - Service Center

Downers Grove, IL

4.5
728 Reviews
Call Service Center (630) 984-4578

728 Reviews of Bill Kay Buick GMC - Service Center

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April 25, 2023

Excellent service, everything on schedule. Now this was nothing complicated, but still a pleasure to deal with a company that addresses problems without issues or delays. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Kayla Friedman
Report | Print
Apr 26, 2023 -

Bill Kay Buick GMC responded

We want all our clients to have a comfortable and stress-free experience with us!

April 23, 2023

Excellent service and work. Can usually get an appointment for repairs when I need it. More

by DNDMCQUAID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Friedman
Report | Print
Apr 24, 2023 -

Bill Kay Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Kay Buick GMC and we hope to see you again soon!

April 07, 2023

Outstanding organization from customer service to well trained service team. Top notch organization that cares. More

by rbrown03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Friedman
Report | Print
Apr 12, 2023 -

Bill Kay Buick GMC responded

We're pleased to know we have been able to exceed your expectations and really help you out!

April 06, 2023

Service depth. Is great the detailer are a joke. Came in for service and to get the car detailed that was owed to me and it had a foot print on the roof of the car More

by mldnc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Candre
Report | Print
Apr 10, 2023 -

Bill Kay Buick GMC responded

Please if you would call me about your detail. Donnie Jorman customer relations at 630 969 3200 ext 1221

Apr 10, 2023 -

mldnc1 responded

Left a message earlier today.

March 30, 2023

I did business with other dealer. But this dealer I give him 5 stqr good More

by wliq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Victoria Delgado, Kayla Friedman, Nicholas Candre
Report | Print
Mar 31, 2023 -

Bill Kay Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction!

March 19, 2023

The service was friendly and attentive. The work was performed quickly. Some recommendations for my consideration were made. More

by Stevo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Victoria Delgado, Kayla Friedman, Nicholas Candre
Report | Print
Mar 20, 2023 -

Bill Kay Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 13, 2023

My cat was repaired on time and has been fine since then I am good and will return . Thanks More

by PBLATNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla , Brian Wilson
Report | Print
Mar 13, 2023 -

Bill Kay Buick GMC responded

Thank you PBLANTNER for your kind comments and fantastic star rating!!!!!!

Mar 14, 2023 -

PBLATNER responded

Blatner not Blanter

February 28, 2023

Fast service straight to the point on what is the issue with your vehicle no complaints. More

by Lagunas23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the young ladies name.
Report | Print
Mar 03, 2023 -

Bill Kay Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction!

February 24, 2023

As always, great service dept staff - very helpful and thorough. I have been a customer for almost 20 years and the service dept is one reason I keep coming back.! More

by JMSVIKING
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Victoria Delgado
Report | Print
Feb 27, 2023 -

Bill Kay Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful!

February 20, 2023

Always a pleasure doing business with Bill Kay GMC/Buick. the service team is great to deal with. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Report | Print
Feb 27, 2023 -

Bill Kay Buick GMC responded

We want all our clients to have a comfortable and stress-free experience with us!

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