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Bill Kay Buick GMC
Downers Grove, IL
1,363 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,363 reviews
January 03, 2024
Very Quick and amazing service by the whole team. Had one super minor issue with the car and they made sure to take care of it for me on the spot. When I was searching for my truck they were the only Had one super minor issue with the car and they made sure to take care of it for me on the spot. When I was searching for my truck they were the only dealer that was actually willing to sit down with me and work everything out. More
by mtrytko4
Verified Customer
December 20, 2023
They went up and beyond to help me. They were very patient with me. They let me know about the reward program. Where as the other facilities didn't let me know. They were very patient with me. They let me know about the reward program. Where as the other facilities didn't let me know. More
by jcarr48
Employees Worked With
Brian Wilson
December 18, 2023
Everyone over at Bill Kay did an amazing job at making sure I was satisfied! Special S/O to Scott, Jake, and Randall! sure I was satisfied! Special S/O to Scott, Jake, and Randall! More
by Roliver449
December 18, 2023
Willing to negotiate to give you the best deal possible. Professional sales staff willing to work with you. Professional sales staff willing to work with you. More
by vince30
Employees Worked With
Other Employees :
Terry Bryan, Brandon Dahlgren, Rick Vanderlaan, Scott Spisak, Chelsea Jordan
December 04, 2023
This is the fourth or so time that the vehicle has been in for the same issue. The report by the technician was that the issue was resolved, however immediately upon entering my vehicle it was evident that in for the same issue. The report by the technician was that the issue was resolved, however immediately upon entering my vehicle it was evident that the ticking noise persists- arguably louder than before. More
by ajoyce525
December 02, 2023
Great experience buying a new car. Salesman was polite and willing to work with me. Highly recommend. Salesman was polite and willing to work with me. Highly recommend. More
by ehanrahan83
December 01, 2023
My order was for the new Hummer EV and GMC provided little pre delivery info but Brandon did a great job of keeping me up to date during my wait. He is also following up after the sale with new info an little pre delivery info but Brandon did a great job of keeping me up to date during my wait. He is also following up after the sale with new info and training on a what is a very different and high tech vehicle. Great customer service and a very friendly dealership! More
by pswenson
Employees Worked With
Brandon Dahlgren
November 30, 2023
Great experience I was in and out. Very smooth process. All representatives involved were great and professional. I would highly recommend this dealership. Very smooth process. All representatives involved were great and professional. I would highly recommend this dealership. More
by taylorkendrick773
Employees Worked With
Terry Bryan, Terry Bryan
