Bill Kay Buick GMC
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,391 reviews
When my first lease was up, I was very happy leasing my second GMC Terrain. Everyone at the dealership was very friendly and the transaction went smoothly. I definitely recommend this dealership! second GMC Terrain. Everyone at the dealership was very friendly and the transaction went smoothly. I definitely recommend this dealership! More
So far so good, nice people and very good service... I will recommend GMC Dealer to be your new place to look around if looking for a new car definitely. will recommend GMC Dealer to be your new place to look around if looking for a new car definitely. More
With my car’s history at Bill Kay they were able to quickly understand the issue with my car and provide a correction. They also provided a loaner car which was very helpful. quickly understand the issue with my car and provide a correction. They also provided a loaner car which was very helpful. More
Steve is very friendly, enthusiastic and knowledgeable. He showed me everything I wanted to see plus more. He took customer service to the highest level by ensuring that the car was completely serviced bef He showed me everything I wanted to see plus more. He took customer service to the highest level by ensuring that the car was completely serviced before we drove it off the lot. Thank you Steve! More
Brandon was great to work with. He was very knowledgeable about the truck and made the transactions effortless! Thank you again! We financed through Bill Kay and that went very smooth. I fee knowledgeable about the truck and made the transactions effortless! Thank you again! We financed through Bill Kay and that went very smooth. I feel we were given options on extended warranties, but didn't feel pushed into taking something that I did not want. Great experience! More
Mike was helpful in answering my questions about my vehicle purchase. I feel that I received a fair price on my vehicle. Dealership was easier to work with than other dealership that I visited. vehicle purchase. I feel that I received a fair price on my vehicle. Dealership was easier to work with than other dealership that I visited. More
Hi Mike! Thank you to help while selling me XT5 last Saturday ! Thank you so much for answering all my questions and making the process not to long Saturday ! Thank you so much for answering all my questions and making the process not to long More
Nothing much good about this experience, they lied to me about the delivery date and kept changing the delivery date four times and I was told that I would be charged $110 for the car to get detailed and th about the delivery date and kept changing the delivery date four times and I was told that I would be charged $110 for the car to get detailed and then when I dropped it off for repairs they changed the price to $130, I told them I agreed on $110. They said okay. After four delays of delivery I talked to the general manage, Justin, he said that he would get back with me later and would work a little better price for my trouble. When I picked it up, I was being charged $30 more plus $160 other detailed cleaning. I finally got the adjustment for the detailing but was still overcharged by $30, that's some serious rewarding for being lied to by both the general manager and the head of the body shop. They are all cheats and liers. The general manager never got back to me about anything. In all it was a bad experience. More
I have been bringing my 2016 canyon in for past couple years for service couldn’t be more satisfied very friendly always get me in when I call years for service couldn’t be more satisfied very friendly always get me in when I call More