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Bill Kay Buick GMC

Downers Grove, IL

4.5
1,363 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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2300 Ogden Ave

Downers Grove, IL

60515

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Showing 1,363 reviews

January 16, 2024

This dealership is one of the good one in Illinois far is the services and they way they treat customers and visitors as family More

by naderyahya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Bryan, Brian Wilson, Randall Caldwell, Scott Spisak, Payton Burke
Jan 16, 2024 -

Bill Kay Buick GMC responded

Thank you so much for taking the time to share your positive experience with Bill Kay Buick GMC.

January 16, 2024

Service was good but found out that Bill Lay charged me for the part twice as much as retailed. I emailed to the manager about it and received no response. More

by AMYIPTRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Wilson
Jan 17, 2024 -

Bill Kay Buick GMC responded

Please if you would call me Donnie Jorman customer relations at 630 969 3200 ext 1221. I will be more then happy to look into this for you.

January 16, 2024

Excellent service and great people; had an oil change and two filters replaced. John was very professional and explained the inspection report thoroughly. I will return for future repairs. More

by Romach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Petrie
Jan 17, 2024 -

Bill Kay Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction!

January 16, 2024

All persons and I had contact with or professional friendly and willing to go above and beyond to make sure I was comfortable More

by Iraparks
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jacob Sypniewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Bryan, Brandon Dahlgren, Randall Caldwell, Scott Spisak
Jan 16, 2024 -

Bill Kay Buick GMC responded

We are delighted to hear that our team of professionals provided excellent care during your visit. Satisfaction is our top priority.

January 16, 2024

Bill Kay was welcoming and willing to work with me with down payment in which I was please with. Thanks again More

by LOLO0367
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Sypniewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randall Caldwell, Scott Spisak
Jan 16, 2024 -

Bill Kay Buick GMC responded

Thank you for your kind words and outstanding review.

January 13, 2024

This was one of the easiest vehicle purchases I ever made. Brandon was very knowledgable and upfront about the whole process. Glad we decided to stop in to Bill Kay to purchase our GMC! Thanks to the wh More

by ac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Dahlgren, Randall Caldwell
Jan 16, 2024 -

Bill Kay Buick GMC responded

We understand that the car- buying process can be challenging, and we are delighted to know that Brandon knowledge, friendliness, and professionalism made a positive impact thank you once again for choosing Bill Kay Buick GMC.

January 13, 2024

Came to buy a used ford and fell in love with a gmc. Fantastic sales agent. Left extremely happy. More

by JohnDomaleczny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Dahlgren
Jan 16, 2024 -

Bill Kay Buick GMC responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you so much for sharing your outstanding experience with us at Bill Kay Buick GMC in Downers Grove.

January 11, 2024

We had a fantastic experience with Chelsea , she was very helpful and helped us get the best deal on our new car. Would def recommend to anyone More

by Davecurto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Bryan, Chelsea Jordan
Jan 11, 2024 -

Bill Kay Buick GMC responded

Thank you so much for taking the time to share your positive experience with Bill Kay Buick GMC.

January 10, 2024

The service was excellent and will continue to return in the future. Thanks again BKB More

by usnvy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton Burke
Jan 11, 2024 -

Bill Kay Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 06, 2024

I will put it easy and simple, Scott we need more of you in the dealerships, very professional More

by Yasir
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juana Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randall Caldwell, Scott Spisak
Jan 09, 2024 -

Bill Kay Buick GMC responded

Thanks for highlighting Scott who helped make this such a great experience!

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