Bill Kay Buick GMC
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Everyone was super friendly! Steve and Tyler were super great at answering all of our questions. They were both very helpful giving us the info we needed and wanted to know. We came out of Bill Kay Buick G great at answering all of our questions. They were both very helpful giving us the info we needed and wanted to know. We came out of Bill Kay Buick GMC SUPER happy with our new car purchase. Thank you! More
Steve and Joe P. in finance were awesome to work with!! Very patient, understanding and helpful. The whole car buying process went very smoothly and I was done in a very short amount of time! Thanks for Very patient, understanding and helpful. The whole car buying process went very smoothly and I was done in a very short amount of time! Thanks for all of your help Steve and Joe!! More
Herb was the best! He very patiently explained the pros and cons of trading in vs. selling privately. I always felt like he understood meand my budget. Herb made it very easy for me to make a decision on t and cons of trading in vs. selling privately. I always felt like he understood meand my budget. Herb made it very easy for me to make a decision on the car I ended up choosing to buy. Herb is truly an asset to your dealership. More
I came in with my mom and she purchased a vehicle and I liked Mr.Browning customer service I told him I will come back when I'm ready to make a purchase.when I came back he transferred me to John and he wa liked Mr.Browning customer service I told him I will come back when I'm ready to make a purchase.when I came back he transferred me to John and he was good to.I would definitely refer friends and to Bill Kay. More
Excellent customer service, everyone is kind and considerate. I feel comfortable with repair recommendations. In addition, the reps are great customer advocate between dealership and GM. considerate. I feel comfortable with repair recommendations. In addition, the reps are great customer advocate between dealership and GM. More
Went above and beyond to accommodate me, picked up and delivered my car to me at my work place as it was difficult for me to get it in & my engine light was on & I was going to be traveling the following delivered my car to me at my work place as it was difficult for me to get it in & my engine light was on & I was going to be traveling the following day More
Was very pleased with the service department on my first visit here for service. I will definitely come back here if I need service for my car from a dealership. visit here for service. I will definitely come back here if I need service for my car from a dealership. More
I like keeping my Buick in GM service and Bill Kay Buick help me with that service. Very nice service writer always willing to help me keep my Buick running like new. help me with that service. Very nice service writer always willing to help me keep my Buick running like new. More
The service writer could not have been nicer or more helpful. It was my first time there. I am 90 years old and he was very indrectly kindly guide d me through. The only thing that could have been be helpful. It was my first time there. I am 90 years old and he was very indrectly kindly guide d me through. The only thing that could have been better was the wait time. Seemed long for oil change and tire rotation. (2,5 hrs) Otherwise I would have given it a 5. More
Really inconvenienced me by not having a loaner vehicles ready, had to wait a week I no longer live in Downers Grove but attempted to stay at same dealership but it wasn’t worth it ready, had to wait a week I no longer live in Downers Grove but attempted to stay at same dealership but it wasn’t worth it More