Bill Kay Buick GMC

Great customer service and good work by mechanics. Brian is a very nice person to work with. He explained very thoroughly what I will need to have done on my next visit. Nice car wash too!! is a very nice person to work with. He explained very thoroughly what I will need to have done on my next visit. Nice car wash too!! More

Great group of people at Bill Kay Buick GMC. I walked into the dealership looking for a used car I found online and I was introduced to Mike. He helped me purchase the vehicle without any hassle and neve into the dealership looking for a used car I found online and I was introduced to Mike. He helped me purchase the vehicle without any hassle and never forced the car on me like most dealerships do. Very honest people and I couldn’t have asked for a better experience. More

Outstanding customer service. Very quick and thorough. Excellent at explaining work that was performed as well as work that will need to be performed in the future. Excellent at explaining work that was performed as well as work that will need to be performed in the future. More

I cannot express my gratitude for Brandon and Kim. They went ABOVE and BEYOND to help me get financed. Brandon NEVER stopped working for me and Kim kicked it old school and got me financed. I am beyond g went ABOVE and BEYOND to help me get financed. Brandon NEVER stopped working for me and Kim kicked it old school and got me financed. I am beyond grateful and relieved. Oh, and my husband and I absolutely LOVE our 2020 Terrain! Thank you again!!! More

Excellent sales and service. I have bought 3 new cars there. I will return. Fair trade in prices. Good inventory of cars both new and used. there. I will return. Fair trade in prices. Good inventory of cars both new and used. More

Service team (service writer, mechanics) do a good job. Happy with work but disappointed about needing service on cruise control not working on 2018 vehicle. Being asked to pay $80 for a computer reset o Happy with work but disappointed about needing service on cruise control not working on 2018 vehicle. Being asked to pay $80 for a computer reset on a brake light switch failure (I replaced the switch myself, but could not do the computer reset) is too expensive and I believe should have been honored under warranty extenuating circumstances. Yes I have 41k mileage on vehicle, but stuff like this should not fail on a two year old car. It's shocking to see cruise control fail on such a new car and have there be any cost associated with the fix, which was just the reset. More

brandon was very helpful in selling us the Cadillac and tyler was also a big help in the financing if any of my friends are looking for a new car I would recommend bill kay dealership tyler was also a big help in the financing if any of my friends are looking for a new car I would recommend bill kay dealership More

Helpful and friendly service staff. The service tech printed out wire diagrams for me so I can fix it myself in the future. Best experience I’ve had at a dealership in a long time printed out wire diagrams for me so I can fix it myself in the future. Best experience I’ve had at a dealership in a long time More

Great job in service. Brian is awesome and know what he is doing. Will recommend to everyone I meet. Thumbs up to all the departments is doing. Will recommend to everyone I meet. Thumbs up to all the departments More

Sam was so great to work with while dealing with one of my issues. She was quick to communicate and schedule my follows up appointments. my issues. She was quick to communicate and schedule my follows up appointments. More