Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Kay Buick GMC
Downers Grove, IL
1,391 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,391 reviews
Verified Customer
December 17, 2020
I was planning on an oil change this week and was notified this week by email thru On Star that it was due. After a short wait I was on my way. notified this week by email thru On Star that it was due. After a short wait I was on my way. More
by NETTOM
Employees Worked With
Brian Wilson
December 16, 2020
Great service department and great tech he diagnosed the problem in minutes also Brian got me a vehicle as I had to leave the vehicle overnight problem in minutes also Brian got me a vehicle as I had to leave the vehicle overnight More
by rims6
Employees Worked With
New Brian can’t remember his last name but he was excellent
December 15, 2020
Thanks to all for a great visit. I appreciated the respect and courtesy I received while at the dealership. Happy Holidays and Happy New Year. See you next oil change. respect and courtesy I received while at the dealership. Happy Holidays and Happy New Year. See you next oil change. More
by scroberson22
Employees Worked With
Brian Wilson
December 12, 2020
Everyone was friendly and helpful. It was a little disappointing that my battery would already be dying when the car is less than 2 years old but it was covered under warranty which was nice. disappointing that my battery would already be dying when the car is less than 2 years old but it was covered under warranty which was nice. More
by kgara518
Employees Worked With
Brian Wilson, Kurt Krueger
December 12, 2020
Nice to work with. Fast service. Good communication. Front and back brakes. Hard to fill 25 words so I will keep writing until I hit the word minimum lol Front and back brakes. Hard to fill 25 words so I will keep writing until I hit the word minimum lol More
by KTSEPS
Employees Worked With
Brian Wilson, Kurt Krueger
December 12, 2020
Kurt was a great representative of this dealership. He went out of his way to explain what the diagnostics and how long it would take to get it done. It was a wonderful experience dealing with Kurt. went out of his way to explain what the diagnostics and how long it would take to get it done. It was a wonderful experience dealing with Kurt. More
by Pat pionto
Employees Worked With
Kurt Krueger
December 10, 2020
I was happy with the service department, but unhappy when I found out Buick no longer makes 4 door sedans. My next new vehicle will not be a Buick as I do not want a truck or suv. I found out Buick no longer makes 4 door sedans. My next new vehicle will not be a Buick as I do not want a truck or suv. More
by teprodian
Employees Worked With
Kurt Krueger
December 08, 2020
I come back time after time bc you will not find a more respectful and understanding dealership around. You will not find a service department works so hard to keep thier appointments on time so you can ge respectful and understanding dealership around. You will not find a service department works so hard to keep thier appointments on time so you can get in and out and on with your day. More
by CJOLLEY
Employees Worked With
Brian Wilson, Kurt Krueger
