Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Kay Buick GMC
Downers Grove, IL
1,391 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,391 reviews
January 24, 2021
el mejor trato x parte de freddi alvarado.agente d ventas i 100%garantizado se los recoiendo vengan pregunte por el altamente recomendado y si aca estoy aprobado i 100%garantizado se los recoiendo vengan pregunte por el altamente recomendado y si aca estoy aprobado More
by nr423599
Employees Worked With
Freddi Alvarado
January 22, 2021
Made a credit inquiry even though I was paying the full amount in cash and asked them not to do a credit inquiry. All staff seemed to be playing old tricks to make you pay more for the car you are interest amount in cash and asked them not to do a credit inquiry. All staff seemed to be playing old tricks to make you pay more for the car you are interested in. They were unable to gain my trust as they send one of their staff to pretend to be interested on the same car. More
by dragan.s7
Verified CustomerEmployees Worked With
Tyler Eubanks, Steve Miller
January 22, 2021
Steve was amazing to work with! He made the process of buying a used car simple and pleasant. Exceeded my expectations in very way. Thank you Steve! buying a used car simple and pleasant. Exceeded my expectations in very way. Thank you Steve! More
by melissajcassidy
Employees Worked With
Tyler Eubanks, Steve Miller
January 21, 2021
Bill Kay GMC-Buick in Downers Grove did timely and high quality work on my collusion needs. The estimate was done quickly and was fair. Workmanship was very well done. Highly recommend. quality work on my collusion needs. The estimate was done quickly and was fair. Workmanship was very well done. Highly recommend. More
by gcsauer
Employees Worked With
Chris Vitro
January 21, 2021
Phenomenal experience that did not take a lot of time. Doing a lot of pre-work communication was certainly key so upon arrival it was test drive and deal focused. The deal I received was incredible give Doing a lot of pre-work communication was certainly key so upon arrival it was test drive and deal focused. The deal I received was incredible given my circumstance. My thanks to all staff involved in order to make deal happen. More
by jweeks
Employees Worked With
Tyler Eubanks, Terry Bryan, Brandon Dahlgren
January 21, 2021
Great communication and service! Nino and Kurt were very nice and were on top of my questions. If any service was recommended they made sure to let me know. nice and were on top of my questions. If any service was recommended they made sure to let me know. More
by Jessica
Employees Worked With
Nino, Kurt Krueger
January 20, 2021
My oil change service was thorough and fast. The customer service was very friendly and explained everything that I needed to know about my vehicle. customer service was very friendly and explained everything that I needed to know about my vehicle. More
by PICKENST
Employees Worked With
Kurt Krueger
January 20, 2021
Great service! They always call or sends texts with updates. Staff is all very friendly. Waiting area is clean and neat thank you for your service updates. Staff is all very friendly. Waiting area is clean and neat thank you for your service More
by mroberts6
Employees Worked With
Brian Wilson, Kurt Krueger
January 20, 2021
I visited this dealership on two different occasions for service and both times I received superb customer service! They are always upfront and honest with their customers. service and both times I received superb customer service! They are always upfront and honest with their customers. More
by n. green
Employees Worked With
Brian Wilson
