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Bill Kay Buick GMC
Downers Grove, IL
1,391 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,391 reviews
January 31, 2021
This dealership has efficient and friendly service by all. Freddie is awesome and the service guys are great! I recommend this dealer to my friends and family. all. Freddie is awesome and the service guys are great! I recommend this dealer to my friends and family. More
by nikkilopez1208
Employees Worked With
Terry Bryan, Luigi Robles, Bob Giovanonni, Freddi Alvarado, Brian Jucha
January 30, 2021
Great and also easy to work with. Freddie made the whole process easy and pleasant. Best thing to say is I would go back and would recommend to others. process easy and pleasant. Best thing to say is I would go back and would recommend to others. More
by Larrypro3
Employees Worked With
Tyler Eubanks, Terry Bryan, Freddi Alvarado
January 30, 2021
I am very happy with my car, and all thanks to Freddi Alvarado. I would recommend this person to everybody. He is very good at explaining and with a good sense of humor. Thank you so much! Alvarado. I would recommend this person to everybody. He is very good at explaining and with a good sense of humor. Thank you so much! More
by Fog9612
Employees Worked With
Wes Pierce, Freddi Alvarado
January 29, 2021
Simply put, Kurt Krueger and Brian Wilson, couldn’t have been more helpful. They went out of their way to repair my car. I highly recommend the staff of Bill Kay Buick GMC. Thanks guys! been more helpful. They went out of their way to repair my car. I highly recommend the staff of Bill Kay Buick GMC. Thanks guys! More
by Steve
Verified CustomerEmployees Worked With
Brian Wilson, Kurt Krueger, Victoria Delgado
January 29, 2021
I appreciate how quickly my car was serviced. I waited less than an hour and felt comfortable with everyone wearing masks in the waiting area. Very pleased. less than an hour and felt comfortable with everyone wearing masks in the waiting area. Very pleased. More
by Nanmac23
Employees Worked With
Nino Baker
January 28, 2021
Friendly, courteous service. After the diagnostics was completed, the problem was explained in detail as well as the cost to repair it. A photo of the problem was shown to me and later the actual failing completed, the problem was explained in detail as well as the cost to repair it. A photo of the problem was shown to me and later the actual failing part. More
by ROUTLIFF
Employees Worked With
Brian Jucha
January 28, 2021
My sales associate was very knowledgeable and patient in answering questions and worked to tried to get me a good price. Also very good at doing the "walk thru" after the purchase for the features of the s answering questions and worked to tried to get me a good price. Also very good at doing the "walk thru" after the purchase for the features of the suv More
by MMNICHOLS2
Employees Worked With
Tyler Eubanks, Mike Lugowski
January 26, 2021
Luigi Robles was very friendly and professional making my truck purchase very rewarding. He was informative and answered all questions. He was great to work with. truck purchase very rewarding. He was informative and answered all questions. He was great to work with. More
by dnav1056
Employees Worked With
Luigi Robles, Wes Pierce
