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Bill Kay Buick GMC

Downers Grove, IL

4.5
1,391 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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2300 Ogden Ave

Downers Grove, IL

60515

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Showing 1,391 reviews

February 04, 2021

I never thought it was possible for me to buy a new vehicle. John Marcus @ Bill Kay made it possible. I think I bought the best vehicle ever. More

by sfrank1129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Marcus, Terry Bryan, Wes Pierce
Feb 05, 2021 -

Bill Kay Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 04, 2021

I had great experience purchasing GMC Acadia Denali. Luigi and Tyler were excellent. I recommend it to my friends and family. Keep up your great work!! More

by almaponi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Eubanks, Luigi Robles
Feb 05, 2021 -

Bill Kay Buick GMC responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 03, 2021

Great dealership. Clean and friendly, the sale went smooth and painless. John took the time to show me the features of the vehicle and to make sure that I was completely satisfied. More

by mjb0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Marcus
Feb 05, 2021 -

Bill Kay Buick GMC responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 03, 2021

I had my car towed into the dealership because of a flat tire. It turned out the tire had to be replaced. The tire had to be ordered and wouldn’t be there until late in the day or the next. They said they w More

by vetteboat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nino Baker
Feb 05, 2021 -

Bill Kay Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 02, 2021

Great experience. Brandon and Terry were easy to work with and got me an amazing deal to upgrade me into a new 2020 Encore GX More

by Icemanbmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Bryan, Brandon Dahlgren, Wes Pierce
Feb 02, 2021 -

Bill Kay Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 02, 2021

I have been very pleased with the service department at Bill Kay always get me in when I need service Brian is very thorough I will continue to bring my vehicle there More

by James.Clancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Feb 04, 2021 -

Bill Kay Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 02, 2021

Great dealership with friendly and competent workers who get your car fixed and back on the road as soon as possible Very happy with the service. More

by matt_chi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Kurt Krueger, Brian Jucha, Victoria Delgado, Nino Baker
Feb 04, 2021 -

Bill Kay Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 01, 2021

I’m grateful to the team that worked on my vehicle. I’m also pleased that Wayne kept me updated throughout the process. I will highly recommend Bill Kay to my friends and family! More

by rellison12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Weber, Chris Vitro, Brian Wilson
Feb 02, 2021 -

Bill Kay Buick GMC responded

We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of our team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 01, 2021

Great service I really appreciate John Marcus and Tyler Eubanks for gettin me a great car they were fast with paper work I definitely recommend their services More

by Vickwindham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Eubanks, John Marcus
Feb 02, 2021 -

Bill Kay Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

January 31, 2021

Steve was is amazing salesman! He made the process of buying a car real simple and quick. I recommend you guys come here for your next car, great service! More

by angelerocha15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Eubanks, Steve Miller
Feb 01, 2021 -

Bill Kay Buick GMC responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Steve was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

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