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Bill Kay Buick GMC

Downers Grove, IL

4.5
1,391 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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2300 Ogden Ave

Downers Grove, IL

60515

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Showing 1,391 reviews

February 13, 2021

The service department was very informative. Told me what they were doing. Came and got me when they were finished. All were very polite and friendly. More

by dcc072254
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nino Baker
Feb 14, 2021 -

Bill Kay Buick GMC responded

Thank you for your great review! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 12, 2021

Brian Jucha was very responsive to my needs. He proactively followed up by promptly returning my phone calls and answering my e-mails. My son, Eric, age 44, the principal driver of my 2019 Regal T More

by BillNaff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jucha
Feb 14, 2021 -

Bill Kay Buick GMC responded

Thank you for sharing your experience with us, Bill. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 12, 2021

Freddi was incredible! He was so kind and helpful! I felt very respected and understood! I appreciated Wes going over the warranty with me in detail and not trying to oversell to me. A great job form your te More

by firstcarwithoutacosigner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Pierce, Freddi Alvarado
Feb 14, 2021 -

Bill Kay Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 12, 2021

Quick turnaround to get my car back. Received texts & phone calls on updates. When it was time to pick up my car it was also a quick in & out. More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Krueger, Brian Jucha
Feb 14, 2021 -

Bill Kay Buick GMC responded

We appreciate you for taking the time to give us such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 12, 2021

Overall a great buying experience. John Marcus was a pleasure to deal with. Terry and Wes were also easy to deal with and very accommodating. I’d highly recommend buying a vehicle here! More

by Robert.constantine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Marcus, Terry Bryan, Wes Pierce
Feb 14, 2021 -

Bill Kay Buick GMC responded

We cannot thank you enough for your wonderful review of Bill Kay Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 11, 2021

The service guys took great care of me! That’s why it’s the only place I bring my GMC to for any maintenance or repairs.. Thanks Brian! More

by bigmikeparker1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Brian Jucha
Feb 14, 2021 -

Bill Kay Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 10, 2021

Brian in the service department was very courteous to us. We had an issue with the ceiling compartment where the map lights are and had it fixed. Great job. More

by Love My GMC
Recommend Dealer
Yes
Employees Worked With
Brian Jucha
Feb 12, 2021 -

Bill Kay Buick GMC responded

Thank you for your great review! We're glad to have Brian on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 10, 2021

Got an appointment right away. Technician was so friendly and kept me updated the entire time. Drove me to work and fixed car 1 day More

by bobremski5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nino Baker
Feb 12, 2021 -

Bill Kay Buick GMC responded

Thank you for the positive review, Bob and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 09, 2021

You guys help me get my 1st new car 2006 Chevy Trail blazer, In 2 other cars for my family. 2020, You help me purchase my next car plus 2 other cars for the family. Thank you very much, I enjoy this More

by banksalan51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Eubanks, John Marcus, Dan Imundo, Brandon Dahlgren, Bob Giovanonni, Brian Wilson, Kurt Krueger
Feb 11, 2021 -

Bill Kay Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 05, 2021

I took my Chevrolet for bodywork. Wayne was professional and very helpful throughout the process. They did excellent work. The car look brand new. Car was delivered clean inside and outside. I would recomme More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vitro
Feb 05, 2021 -

Bill Kay Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

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