Bill Kay Buick GMC
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,391 reviews
The service department was very informative. Told me what they were doing. Came and got me when they were finished. All were very polite and friendly. they were doing. Came and got me when they were finished. All were very polite and friendly. More
Brian Jucha was very responsive to my needs. He proactively followed up by promptly returning my phone calls and answering my e-mails. My son, Eric, age 44, the principal driver of my 2019 Regal T proactively followed up by promptly returning my phone calls and answering my e-mails. My son, Eric, age 44, the principal driver of my 2019 Regal TourX Essence station wagon, was having an ongoing problem with the vehicle, which I had purchased new in October 2020. Brian Jucha took the time to brainstorm with me, after both the Bill Kay technician and subsequently the GM technician could not pinpoint any problem. I now have a future plan of action in place, and if Eric encounters the problem again, I will certainly have my son call Brian Jucha, for further help. Bill Naff, age 77, a Buick owner since age 26 More
Freddi was incredible! He was so kind and helpful! I felt very respected and understood! I appreciated Wes going over the warranty with me in detail and not trying to oversell to me. A great job form your te very respected and understood! I appreciated Wes going over the warranty with me in detail and not trying to oversell to me. A great job form your team. I went to five dealerships to buy a car and should have just made one trip here! More
Quick turnaround to get my car back. Received texts & phone calls on updates. When it was time to pick up my car it was also a quick in & out. phone calls on updates. When it was time to pick up my car it was also a quick in & out. More
Overall a great buying experience. John Marcus was a pleasure to deal with. Terry and Wes were also easy to deal with and very accommodating. I’d highly recommend buying a vehicle here! pleasure to deal with. Terry and Wes were also easy to deal with and very accommodating. I’d highly recommend buying a vehicle here! More
The service guys took great care of me! That’s why it’s the only place I bring my GMC to for any maintenance or repairs.. Thanks Brian! the only place I bring my GMC to for any maintenance or repairs.. Thanks Brian! More
Brian in the service department was very courteous to us. We had an issue with the ceiling compartment where the map lights are and had it fixed. Great job. We had an issue with the ceiling compartment where the map lights are and had it fixed. Great job. More
You guys help me get my 1st new car 2006 Chevy Trail blazer, In 2 other cars for my family. 2020, You help me purchase my next car plus 2 other cars for the family. Thank you very much, I enjoy this blazer, In 2 other cars for my family. 2020, You help me purchase my next car plus 2 other cars for the family. Thank you very much, I enjoy this new Buick . And yes I recommend bill K to my friends in family More
I took my Chevrolet for bodywork. Wayne was professional and very helpful throughout the process. They did excellent work. The car look brand new. Car was delivered clean inside and outside. I would recomme and very helpful throughout the process. They did excellent work. The car look brand new. Car was delivered clean inside and outside. I would recommend the body shop to anyone who needs repairs to there car. More