Bill Kay Buick GMC
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Always have a good experience when I come to Bill Kay dealership. I bought my truck here, and I only use them for service and maintenance. Everyone is always very friendly and professional. Service is al dealership. I bought my truck here, and I only use them for service and maintenance. Everyone is always very friendly and professional. Service is always completed transparently and as quickly as possible. They do not try to up sell or game you in any way. Never have I had a bad experience here in any department. More
Salesman Brandon was excellent, great follow through before, during and after the sale. Everything done as agreed and truck super clean. Timely install of my Tonneau cover after sale and truck cleaned a before, during and after the sale. Everything done as agreed and truck super clean. Timely install of my Tonneau cover after sale and truck cleaned again:) Brandon was there to handle everything. More
Overall pleasant experience! John was great to work with and he explained all the features of the Acadia thoroughly. We would recommend him in the future. and he explained all the features of the Acadia thoroughly. We would recommend him in the future. More
Getting my oil changed and having my car checked over was a breeze! I called for an appointment, was there a few minutes early. Brian helped me right away. I told him what I needed done. Waited in the very n a breeze! I called for an appointment, was there a few minutes early. Brian helped me right away. I told him what I needed done. Waited in the very nice area while reading. Brian came out with the paperwork and we discussed the results. I paid for the service, and he even (nicely) asked if I would like him to pull the car out of the service area . I did it! More
After dealing with an unreliable problem (unable to recreate at service) the service manager brought in other techs to investigate and properly bring resolution to our problem. Parts were ordered and t recreate at service) the service manager brought in other techs to investigate and properly bring resolution to our problem. Parts were ordered and the car is in service for repair. Great experience so far. More
Staff was friendly and attentive. Check-in was prompt. Team answered my questions. Service was quick, but thorough. Dealership is clean and customer waiting area welcoming. Team answered my questions. Service was quick, but thorough. Dealership is clean and customer waiting area welcoming. More
Great service, honest salesperson. No high pressure sales. Got the vehicle I wanted at the rate & price that fit my budget. would definitely come back again. sales. Got the vehicle I wanted at the rate & price that fit my budget. would definitely come back again. More
Brian in service is great. Professional, friendly & detailed. As the day became busy he made taking care of customers a priority with care & no delay. detailed. As the day became busy he made taking care of customers a priority with care & no delay. More
Loved my experience! I was treated me fairly, staff was friendly, and the service writer found me a coupon without asking! Never go anywhere else again. The service staff has made me a customer for life friendly, and the service writer found me a coupon without asking! Never go anywhere else again. The service staff has made me a customer for life More
Excellent experience all the way around. Brandon Dahlgren was personable, helpful and just persistent enough (in a polite way) to keep the process moving forward to the point where we got a great deal and th was personable, helpful and just persistent enough (in a polite way) to keep the process moving forward to the point where we got a great deal and the vehicle we wanted. More