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Bill Kay Buick GMC

Downers Grove, IL

4.5
1,391 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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2300 Ogden Ave

Downers Grove, IL

60515

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Showing 1,391 reviews

February 24, 2021

Always have a good experience when I come to Bill Kay dealership. I bought my truck here, and I only use them for service and maintenance. Everyone is always very friendly and professional. Service is al More

by HankJanis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Feb 26, 2021 -

Bill Kay Buick GMC responded

Hank, thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Bill Kay Buick GMC and we look forward to your continued business! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 24, 2021

Salesman Brandon was excellent, great follow through before, during and after the sale. Everything done as agreed and truck super clean. Timely install of my Tonneau cover after sale and truck cleaned a More

by kd29784
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Dahlgren
Feb 26, 2021 -

Bill Kay Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 23, 2021

Overall pleasant experience! John was great to work with and he explained all the features of the Acadia thoroughly. We would recommend him in the future. More

by viklynn
Recommend Dealer
Yes
Employees Worked With
Tyler Eubanks, John Marcus, Terry Bryan
Feb 24, 2021 -

Bill Kay Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 23, 2021

Getting my oil changed and having my car checked over was a breeze! I called for an appointment, was there a few minutes early. Brian helped me right away. I told him what I needed done. Waited in the very n More

by NANCYMENCONI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jucha
Feb 24, 2021 -

Bill Kay Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 23, 2021

After dealing with an unreliable problem (unable to recreate at service) the service manager brought in other techs to investigate and properly bring resolution to our problem. Parts were ordered and t More

by BIG10BOILERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jucha
Feb 24, 2021 -

Bill Kay Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 19, 2021

Staff was friendly and attentive. Check-in was prompt. Team answered my questions. Service was quick, but thorough. Dealership is clean and customer waiting area welcoming. More

by AGnHinsdale
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Kurt Krueger, Brian Jucha, Victoria Delgado
Feb 22, 2021 -

Bill Kay Buick GMC responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 19, 2021

Great service, honest salesperson. No high pressure sales. Got the vehicle I wanted at the rate & price that fit my budget. would definitely come back again. More

by pburke500
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Eubanks, Luigi Robles, Wes Pierce
Feb 22, 2021 -

Bill Kay Buick GMC responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Bill Kay Buick GMC. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 17, 2021

Brian in service is great. Professional, friendly & detailed. As the day became busy he made taking care of customers a priority with care & no delay. More

by MILLERCATHYJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jucha
Feb 18, 2021 -

Bill Kay Buick GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 17, 2021

Loved my experience! I was treated me fairly, staff was friendly, and the service writer found me a coupon without asking! Never go anywhere else again. The service staff has made me a customer for life More

by Ladder guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Feb 19, 2021 -

Bill Kay Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 15, 2021

Excellent experience all the way around. Brandon Dahlgren was personable, helpful and just persistent enough (in a polite way) to keep the process moving forward to the point where we got a great deal and th More

by Khartenberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Bryan, Brandon Dahlgren, Steve Miller, Wes Pierce
Feb 18, 2021 -

Bill Kay Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

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