Bill Kay Buick GMC
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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They always communicate the costs and why they are what they are. And they always look for ways to save me money and time. They’re not the closest dealer, but I always go there for service. they are. And they always look for ways to save me money and time. They’re not the closest dealer, but I always go there for service. More
All they work at Bok dealership for very nice helpful and very courteous to me Ranbir very knowledgeable of what my needs were..Thank you very courteous to me Ranbir very knowledgeable of what my needs were..Thank you More
From start to finish, the service department was truly helpful, and didn’t make me feel like I was trying to get away with something. Other dealerships in the past have tried to turn things around so they helpful, and didn’t make me feel like I was trying to get away with something. Other dealerships in the past have tried to turn things around so they didn’t need to do the warranty work. The service department at Bill Kay made an effort to make everything run as smoothly as possible. More
Awesome service department and technicians!! I always go for and oil change and vehicle inspection, completely satisfied! The technician also writes a little smiley face on my next oil change sticker for my for and oil change and vehicle inspection, completely satisfied! The technician also writes a little smiley face on my next oil change sticker for my windshield! Very friendly and helpful, speedy service . More
Great service! Quick and no long wait time. I went in for new windshield wipers after they froze and broke off. I got them replaced just in time for the snow that day. new windshield wipers after they froze and broke off. I got them replaced just in time for the snow that day. More
Very good customer service and they took care of my Very good customer service and they took care of my issue. As soon as I got to the service department they took care of me right away. Thank you f Very good customer service and they took care of my issue. As soon as I got to the service department they took care of me right away. Thank you for your service! More
Brian in service was incredibly helpful when I needed a new key fob. He and the service dept were fast, efficient, made my day easier. Thank you! new key fob. He and the service dept were fast, efficient, made my day easier. Thank you! More
Very friendly staff and very efficient! I was able to pull my vehicle right in to the service garage. The area was clean and there was no wait time on paperwork. The work was done very quickly and they pull my vehicle right in to the service garage. The area was clean and there was no wait time on paperwork. The work was done very quickly and they pulled my vehicle up to the waiting area. Also my vehicle did not look like anyone had been in it. My vehicle was clean when I got back in it. thank you. More