Back

Bill Kay Buick GMC

Downers Grove, IL

4.5
1,391 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
Contact Dealership

2300 Ogden Ave

Downers Grove, IL

60515

Directions

By Type

Showing 1,391 reviews

March 03, 2021

They always communicate the costs and why they are what they are. And they always look for ways to save me money and time. They’re not the closest dealer, but I always go there for service. More

by BAYER.JEESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Kurt Krueger, Brian Jucha, Victoria Delgado
Mar 05, 2021 -

Bill Kay Buick GMC responded

We appreciate your kind words about our service team. Thank you for choosing Bill Kay Buick GMC for your vehicle needs. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

March 01, 2021

All they work at Bok dealership for very nice helpful and very courteous to me Ranbir very knowledgeable of what my needs were..Thank you More

by Sonya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Kurt Krueger, Brian Jucha, Victoria Delgado
Mar 05, 2021 -

Bill Kay Buick GMC responded

Sonya, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 28, 2021

From start to finish, the service department was truly helpful, and didn’t make me feel like I was trying to get away with something. Other dealerships in the past have tried to turn things around so they More

by mpingrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jucha
Mar 03, 2021 -

Bill Kay Buick GMC responded

We are more than happy to see that our goal of providing nothing but the utmost of greatness when it comes to our customer service being achieved. Thank you for taking the time to leave us this lovely feedback. Please be sure to let us know if we can ever do anything else for you in the future! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 26, 2021

Awesome service department and technicians!! I always go for and oil change and vehicle inspection, completely satisfied! The technician also writes a little smiley face on my next oil change sticker for my More

by Sharbear7683
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Krueger
Feb 26, 2021 -

Bill Kay Buick GMC responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 26, 2021

Great service! Quick and no long wait time. I went in for new windshield wipers after they froze and broke off. I got them replaced just in time for the snow that day. More

by T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jucha
Mar 01, 2021 -

Bill Kay Buick GMC responded

We appreciate your kind words, T. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 26, 2021

They've gone above and beyond each time I've interacted with them. Also service is always very quick and friendly. Will be my go-to. More

by ashleylrios
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jucha, Victoria Delgado
Mar 01, 2021 -

Bill Kay Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 25, 2021

Very good customer service and they took care of my Very good customer service and they took care of my issue. As soon as I got to the service department they took care of me right away. Thank you f More

by JFPerez21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jucha
Feb 26, 2021 -

Bill Kay Buick GMC responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 25, 2021

Brian in service was incredibly helpful when I needed a new key fob. He and the service dept were fast, efficient, made my day easier. Thank you! More

by R_Walter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jucha
Feb 26, 2021 -

Bill Kay Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 25, 2021

Very friendly staff and very efficient! I was able to pull my vehicle right in to the service garage. The area was clean and there was no wait time on paperwork. The work was done very quickly and they More

by Pjrospert
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Jucha, Victoria Delgado
Feb 26, 2021 -

Bill Kay Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 24, 2021

The staff at Bill Kay were very nice and professional all while my car was being repaired I was notified through out the whole process. More

by frangee56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vitro
Feb 26, 2021 -

Bill Kay Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

...
61
...