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Bill Kay Buick GMC
Downers Grove, IL
1,446 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,446 reviews
November 26, 2024
Sal was a great salesman the service was excellent couldn’t have been any better couldn’t have been any better More
by David123
November 22, 2024
I wasn’t planning on buying a car just look . The salesman Jordon was GREAT he showed me the cars I was interested in answered all my questions without hesitation. Glen was a pleasure to work wit The salesman Jordon was GREAT he showed me the cars I was interested in answered all my questions without hesitation. Glen was a pleasure to work with gave me a great deal for my trade in and worked with me to get the payment I wanted . Sassan answered any questions I had as I was signing for my BRAND NEW ENCORE GX ST AWD ! I would highly recommend all of them Thank you looking forward to my service at Bill Kay Buick great location in Downers Grove More
by RINCONES.DIANA
Verified CustomerNovember 21, 2024
Customer service is great. However, when purchasing I did some something I had never done before. They had all the figures covered with a white sheet of paper and insisted I si However, when purchasing I did some something I had never done before. They had all the figures covered with a white sheet of paper and insisted I sign. I wasn't thinking as I really like the car and needed transportation to my new job in Downers Grove. My credit score was lower then for a lot of reasons. IT fluctuates now between 750-780. I end up paying a 10.89 in 2018 and just made my last payment this month. So, I come to you for maintenance but that's all. More
by mich1018
November 21, 2024
It is very comfortable to be in the dealership because of the good service ,they give to their customers or would be customers. I am not close to this dealership, but I have been to others that I’m not happy the good service ,they give to their customers or would be customers. I am not close to this dealership, but I have been to others that I’m not happy with so I choose to come there More
by d.bragg
Employees Worked With
November 21, 2024
Seemless transaction. Easy buying experience. All done over the phone. Thank you guys!! You are the best! Easy buying experience. All done over the phone. Thank you guys!! You are the best! More
by herson75
November 16, 2024
Are very helpful and explain what they are going to do. Easy to get appointment. Easy to get appointment. More
by tomtaktck
November 16, 2024
Friendly people, good knowledge Easy to work with, very reasenable price Overall very good experience very reasenable price Overall very good experience More
by Jens.m
Employees Worked With
November 14, 2024
I HAVE ALWAYS HAD GREAT SERVICE FROM THIS DEALERSHIP. JASON WENT ABOVE AND BEYOND IN HELPING ME. JASON WENT ABOVE AND BEYOND IN HELPING ME. More
by drussopct
Employees Worked With
November 14, 2024
I like how much the staff was at the dealership very welcoming and helpful when it came to help me find a price that would suit me in my budget. For that reason I was able to get my car! welcoming and helpful when it came to help me find a price that would suit me in my budget. For that reason I was able to get my car! More
by MELI_H20
November 13, 2024
Great dealership, and sales team. I got an awesome deal. They listened and made sure I was satisfied. I got an awesome deal. They listened and made sure I was satisfied. More
by burch_tonia
Employees Worked With
Other Employees :
Warren Dixon
