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Bill Kay Buick GMC
Downers Grove, IL
1,391 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,391 reviews
April 01, 2021
Pleasant experience working with Luigi. Happy to be driving a Buick. Tyler was quick and efficient also. Thanks thanks thanks thanks bye bye bye byr driving a Buick. Tyler was quick and efficient also. Thanks thanks thanks thanks bye bye bye byr More
by m.stahmer
Verified CustomerEmployees Worked With
Tyler Eubanks, Luigi Robles
April 01, 2021
Originally I wasn’t in the market for a new car; however, Brandon was very knowledgeable and totally helpful in describing the benefits of purchasing the Encore GX. Sale made! Thank you. Brandon was very knowledgeable and totally helpful in describing the benefits of purchasing the Encore GX. Sale made! Thank you. More
by samhopkins42
Employees Worked With
Tyler Eubanks, Brandon Dahlgren
March 31, 2021
Excellent service dept. Brian does a fantastic job every time I bring my Yukon in. Very knowledgeable and accommodating . Definitely recommend their service dept . G time I bring my Yukon in. Very knowledgeable and accommodating . Definitely recommend their service dept . G More
by scott.g
Employees Worked With
Brian Wilson
March 31, 2021
I had 8 recalls on my truck. I was told it would take 2 1/2 hours. Brian gave me his # while I waited for questions. My truck was done in time and washed. 1/2 hours. Brian gave me his # while I waited for questions. My truck was done in time and washed. More
by Rioryank9
Employees Worked With
Brian Wilson
March 31, 2021
Great service from beginning to end. Brandon D. was patient and worked with me and was honest. Will go back again and will refer othes patient and worked with me and was honest. Will go back again and will refer othes More
by fmnk815
Employees Worked With
Tyler Eubanks, Terry Bryan, Brandon Dahlgren
March 30, 2021
I appreciate the laid-back atmosphere and exceptional service that you receive from the minute you pull into the service entry point. They also do excellent work to ensure that your vehicle remains in to service that you receive from the minute you pull into the service entry point. They also do excellent work to ensure that your vehicle remains in top running condition. Thank you Bill Kay service team!! More
by Ken R.
Employees Worked With
Brian Wilson, Victoria Delgado
March 30, 2021
Great service my car is always ready on time and cleaned upon return. The service people always keep me informed on the work and tell me about any future work that will need to be done. upon return. The service people always keep me informed on the work and tell me about any future work that will need to be done. More
by DOm0
Employees Worked With
Brian Wilson
March 26, 2021
The Bill Kay service team has always done a great job They always take care of any of my service needs Brian who took care of me was great I did not notice Brian picture below They always take care of any of my service needs Brian who took care of me was great I did not notice Brian picture below More
by JOELIVINGSTON951
Employees Worked With
Brian last name?
March 25, 2021
My daughter's first car purchase couldn't have gone any better. She loves her new car. Brandon helped us out and did a wonderful job better. She loves her new car. Brandon helped us out and did a wonderful job More
by Hairnation
Employees Worked With
Terry Bryan, Brandon Dahlgren, Bob Giovanonni, Brian Wilson
