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Bill Kay Buick GMC
Downers Grove, IL
1,391 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,391 reviews
April 29, 2021
Hi before I came to Bill K my truck was mass up but my truck runs excellent I will never take my truck too anyone else Thank you truck runs excellent I will never take my truck too anyone else Thank you More
by NATHANIEL Mills
Verified CustomerEmployees Worked With
Brian Wilson, Kurt Krueger, Victoria Delgado
April 27, 2021
Our sale person was great Receiving our truck was a great pleasure. Nice doing business at Bill Kay. Thank you. That’s it very good pleasure. Nice doing business at Bill Kay. Thank you. That’s it very good More
by greenroadking@comcast.net
Employees Worked With
Brandon Dahlgren, Steve Miller, Bob Giovanonni
April 25, 2021
Brian is very helpful in explaining what needs to be done. He is friendly and fair and it is a pleasure to work with him. The front end suspension noise problem was correctly identified and the repair done. He is friendly and fair and it is a pleasure to work with him. The front end suspension noise problem was correctly identified and the repair solved the problem. More
by RKADLEC3
Employees Worked With
Brian Wilson
April 23, 2021
For at least the fourth time I have to return to Bill Kay because oil is leaking on my driveway after an oil change. They know there is a problem with the design of my vehicle, but do nothing to correct the because oil is leaking on my driveway after an oil change. They know there is a problem with the design of my vehicle, but do nothing to correct the problem until I call them the next day and have to return to have them correct the problem. More
by THREESOXFANS
Employees Worked With
Kurt Krueger
April 23, 2021
I’ve extremely satisfied with the service team at bill kay gmc. This visit was for an oil change and tire rotation. The team was very courteous and efficient. I was in and out in less than an hour. kay gmc. This visit was for an oil change and tire rotation. The team was very courteous and efficient. I was in and out in less than an hour. More
by DAHOWLAND
Employees Worked With
Brian Wilson, Kurt Krueger
April 22, 2021
Although the turnover in Bill Kay GMC's employees that deal with the public seems to keep on revolving, my experience with those who work there before and presently was handled professionally and efficien deal with the public seems to keep on revolving, my experience with those who work there before and presently was handled professionally and efficiently. More
by stewy3
Employees Worked With
Victoria Delgado
April 21, 2021
It was fine. Please stop emailing me to submit reviews. I am tired of getting all the emails. The service was fine. I do not want to keep getting bombared with emails asking for reviews. I am tired of getting all the emails. The service was fine. I do not want to keep getting bombared with emails asking for reviews. More
by pleaseleavemealone
Employees Worked With
Brian Wilson
