Bill Kay Buick GMC
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Ibraheem was awesome. He keep me posted and took time to explain to me what was going on my car was fixed and washed and I’m completely satisfied😀 explain to me what was going on my car was fixed and washed and I’m completely satisfied😀 More
Called Service Dept., made an appointment for an oil change and tire rotation. I also checked to see if parts were in for a recall on my 2013 Buick LaCrosse. Arrived 10 minutes early, greeted promptly a change and tire rotation. I also checked to see if parts were in for a recall on my 2013 Buick LaCrosse. Arrived 10 minutes early, greeted promptly and told it would be about an hour. Work was finished within the hour. I've been a customer for over 15 years and appreciate the Sales, Service and Office Associates for their professional and friendly customer service. More
Terry (sales manager) and Luigi (my salesman) did a tremendous job finding the car I wanted, never giving up until they secured it! They are easy to work with and aim to please. My wife and I hig tremendous job finding the car I wanted, never giving up until they secured it! They are easy to work with and aim to please. My wife and I highly recommend Bill KAY Buick GMC! More
Everything went well. Quick check in, fast turn around and perpect delivery. Clean waiting area and coffee. Clean rest room and greeted by other emplyees and perpect delivery. Clean waiting area and coffee. Clean rest room and greeted by other emplyees More
He Made our experience very quick and painless. Talked He Made our experience very quick and painless. Talked us through what he thought the problem could be. Everyone was very nice and friendly. Got my He Made our experience very quick and painless. Talked us through what he thought the problem could be. Everyone was very nice and friendly. Got my car back sooner than I thought I would. More
Too early to tell the results of a new engine and turbocharger, but I hame hopeful. A negative is the cost of this repair, especially since I was only 7k beyond the warranty limit. turbocharger, but I hame hopeful. A negative is the cost of this repair, especially since I was only 7k beyond the warranty limit. More
From the moment I walked in I was greeted with confidence and kindness the salesman that took care of me was Brandon he was extremely helpful and honest very upfront about everything I wish more salesman wer and kindness the salesman that took care of me was Brandon he was extremely helpful and honest very upfront about everything I wish more salesman were like this gentleman thank you Bill Kay and thank you Brendan I will highly recommend Bill Kay to everyone of my friends More
What a fantastic first time experience. Called and got in the next day for an oil change. I was early for the appointment and was accommodated. in the next day for an oil change. I was early for the appointment and was accommodated. More
Very good coordination with setting up of appointments and reminders. I was pleased with fact I did not get the usual phone call as I have in past with other auto service businesses stating I need additio and reminders. I was pleased with fact I did not get the usual phone call as I have in past with other auto service businesses stating I need additional items or should have additional service performed. More
Shame on Judy Spellman for not paying attention to her Bill Kay dealership. After buying this crappy Silverado it still is the worst vehicle I’ve ever had. It’s been fixed 4 times plus has had 3 transmiss Bill Kay dealership. After buying this crappy Silverado it still is the worst vehicle I’ve ever had. It’s been fixed 4 times plus has had 3 transmissions Joe Rangle never told it had 3 transmissions. I would never of bought it if I knew all the problems. I’ve been ripped off! More