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Bill Kay Buick GMC
Downers Grove, IL
1,391 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,391 reviews
July 25, 2024
Bill Kay Buick GMC all the employees very professional and friendly was a hassle free environment! and friendly was a hassle free environment! More
by Jscali67
July 16, 2024
Luigi was great with everything! Definitely recommend working with him. He made the process easy. Sassan was great in finance and they made everything happen. Thank you guys! Definitely recommend working with him. He made the process easy. Sassan was great in finance and they made everything happen. Thank you guys! More
by D.rivera331
June 21, 2024
I tried to bring the car back the next day and was told NO I will now reach out to the Attroney General and ask for help. I can't seem to get anyone in this office to talk NO I will now reach out to the Attroney General and ask for help. I can't seem to get anyone in this office to talk More
by vgilesnorris
Verified CustomerEmployees Worked With
Other Employees :
Sadsan The Finance Person / Car Salesmen , Terry Bryan, Scott Spisak
June 15, 2024
As I always say great service, great sales people some are not there no more, I bought my first Pontiac in 2006. and since then has been the only car dealer I use are not there no more, I bought my first Pontiac in 2006. and since then has been the only car dealer I use More
by jloera7380
Employees Worked With
Payton Burke, Roger Fowler, Jennifer Rocio, John Petrie
June 09, 2024
I Spoke to Tom Anderson and he was an amazing person to talk to. His experience in the field and honesty definitely made me feel that the vehicle I was getting had no hidden secrets. I spoke to Terry Bryan talk to. His experience in the field and honesty definitely made me feel that the vehicle I was getting had no hidden secrets. I spoke to Terry Bryan and other people along the way and they were just as helpful and honest like Tom. I would definitely buy another vehicle here. Maybe it will be that Hummer EV. More
by tornerojr.juan28
Employees Worked With
Terry Bryan
June 04, 2024
I appreciated how everyone was helpful and they were concise. They cared about what we wanted. They know what they had and could offer a quality vehicle concise. They cared about what we wanted. They know what they had and could offer a quality vehicle More
by eatonra
May 15, 2024
I was absolutely scammed. They charged 4500 for service and to replace a sensor only for the exact same issue to come right back on 3 weeks later, and then told me it was the They charged 4500 for service and to replace a sensor only for the exact same issue to come right back on 3 weeks later, and then told me it was thermostat that caused the sensor glitch. They tried to charge me another 1000 dollars!!!!! I had to talk to three people for them to agree to cover the cost, and I still believe they should reimburse the difference between the thermostat and the part they didn't need to replace. I tried to speak to GM and was told there was no GM that day. Will never be going back to this dealer. More
by baileyfranz5
Employees Worked With
John Petrie
