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Bill Kay Buick GMC
Downers Grove, IL
1,446 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,446 reviews
December 03, 2024
Great experience Will recommend. Service advisor helpful. Shuttle was convenient.my selling dealer was good but couldn’t find my issue but Bill Kay did. Service advisor helpful. Shuttle was convenient.my selling dealer was good but couldn’t find my issue but Bill Kay did. More
by davesbike05
Verified CustomerEmployees Worked With
December 01, 2024
Very pleasant and professional. I appreciated the honesty. I have bought a lot of vehicles over the years and Bill Kay Buick GMC is definitely one of the best car dealers that I ha I appreciated the honesty. I have bought a lot of vehicles over the years and Bill Kay Buick GMC is definitely one of the best car dealers that I have been to! More
by HIRYATES
Employees Worked With
November 29, 2024
Great experience buying a new Denali EV! The staff went above and beyond to listen, meet my needs, and answer all questions. Highly recommend Sall and Bill Kay overall! The staff went above and beyond to listen, meet my needs, and answer all questions. Highly recommend Sall and Bill Kay overall! More
by ju
Employees Worked With
November 29, 2024
The staff at Bill Kay GMC was amazing. Very professional and polite. Zamindar was my sales rep and was excellent to work with. I would highly recommend Bill Kay and Zamindar for a car purc Very professional and polite. Zamindar was my sales rep and was excellent to work with. I would highly recommend Bill Kay and Zamindar for a car purchase new or used. More
by Chris
November 29, 2024
The dealership was exceptional. The salesman Sal was great! Sal got me into a vehicle that I had been eyeing. The salesman Sal was great! Sal got me into a vehicle that I had been eyeing. More
by David123
November 28, 2024
Soups greas very well done and well made with lots of attention and care for the clients attention and care for the clients More
by TNTCONCRETE
November 27, 2024
They were able to schedule an appointment the next day due to a bad battery. due to a bad battery. More
by deb2019
Employees Worked With
November 27, 2024
Hands down the best parts, service, and sales departments around! I wouldn’t recommend going anywhere else around! I wouldn’t recommend going anywhere else More
by Jkielma95
Employees Worked With
Other Employees :
Luis Polo
November 27, 2024
I had my vehicle in for oil change and recall. They said about 4 hours for service. After 8 hours I called about truck. They said they had to order parts for recall and never told me till I called They said about 4 hours for service. After 8 hours I called about truck. They said they had to order parts for recall and never told me till I called in. The price that was giving at service time wasn’t correct. When I get there it was a lot more without calling me. Then when I pick it up they said they would pull it up front. 20 minutes later I asked where is my truck. Had to go and get it myself in parking lot. Not happy. Would never return not even for recall. That service was terrible. Salesman good service really bad More
by meister_randy
Employees Worked With
November 27, 2024
The service was excellent as always. The staff always treats me very courteous and respectful. The staff always treats me very courteous and respectful. More
by usnvy
Employees Worked With
