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Bill Kay Buick GMC

Downers Grove, IL

Overview
Employees
Reviews
Vehicles
4.5
1,391 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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2300 Ogden Ave

Downers Grove, IL

60515

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Showing 1,391 reviews

January 17, 2022

No issues with the service performed.oil changed tires rotated and flat fixed all within promised timeframe More

by alexlesz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Report | Print
Jan 19, 2022 -

Bill Kay Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

January 14, 2022

The dealership is wonderful! My salesperson was Juana Teran. She is so nice and professional and gets the job done. We just bought our car thanks to Juana! More

by lmharris0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juana Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Eubanks
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Jan 16, 2022 -

Bill Kay Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

January 13, 2022

I bought a used 2019 Acadia Denali with help from Joe Haga. It is a friendly dealership where everyone is trying to make the best with what the COVID pandemic has created. I am looking forward to having More

by nardi0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Eubanks
Report | Print
Jan 14, 2022 -

Bill Kay Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

January 05, 2022

The service department is knowledgeable, timely and convenient in addition to being pleasant to deal with! More

by Bruce Sewick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Report | Print
Jan 06, 2022 -

Bill Kay Buick GMC responded

Bruce, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Bill Kay Buick GMC. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

January 05, 2022

From quote to turn-time everything was smooth. The quality of work was also excellent. More

by jweeks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Polzin, Kurt Krueger
Report | Print
Jan 06, 2022 -

Bill Kay Buick GMC responded

Thank you so much for your review! Happy customers are our goal and our mission at Bill Kay Buick GMC, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

January 05, 2022

When I make my appointment they are very concerned about what is wrong with my vehicle to make sure the work is done right and at a timely manner More

by mazdamanricky1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Kurt Krueger, Victoria Delgado
Report | Print
Jan 06, 2022 -

Bill Kay Buick GMC responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

January 04, 2022

Luigi was great! As well as the rest of the team, very accommodating, quick and easy. Love my new truck!! More

by will47
Recommend Dealer
Yes
Employees Worked With
Tyler Eubanks, Luigi Robles
Report | Print
Jan 06, 2022 -

Bill Kay Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

January 03, 2022

Quick, easy transaction. Wayne was great to deal with. Everyone at the store was masked (during the pandemic), which I also appreciated. Thank you! More

by db
Recommend Dealer
Yes
Employees Worked With
Chris Vitro
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Jan 05, 2022 -

Bill Kay Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

December 30, 2021

The service person that assisted me was very pleasant.. Being a professional is one thing but he was great. We need more people like him. I just want to sa thanks and keep up the great service. More

by Carol Washington
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Report | Print
Dec 30, 2021 -

Bill Kay Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

December 28, 2021

Brandon was very helpful and knowledgeable about the vehicles we were inquiring about. And very sweet. More

by tootsparratt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Bryan, Brandon Dahlgren
Report | Print
Dec 30, 2021 -

Bill Kay Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

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