Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Bill Kay Buick GMC

Downers Grove, IL

Overview
Employees
Reviews
Vehicles
4.5
1,391 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
Contact Dealership

2300 Ogden Ave

Downers Grove, IL

60515

Directions

By Type

Showing 1,391 reviews

February 04, 2022

Wonderful people to work with! They all went out of their way to make the process easy! Great deal, no hassle, we will be customers for life! More

by Thomasj.3636
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe - used cars, Tyler Eubanks, Terry Bryan
Report | Print
Feb 04, 2022 -

Thomasj.3636 responded

Thats me!

February 02, 2022

Justin in service was very helpful, also was able to get me a ride to work thanks guys! More

by TONYBLUE72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Feb 03, 2022 -

Bill Kay Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 02, 2022

Very good and fast service,very friendly people,good and clean location,my next service will be in the same place…. More

by arnoske1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Report | Print
Feb 03, 2022 -

Bill Kay Buick GMC responded

arnoske1, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 02, 2022

Service was very efficient, done in a timely manner, and I was kept informed throughout the process. More

by pennst8r0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Kurt Krueger, Victoria Delgado
Report | Print
Feb 03, 2022 -

Bill Kay Buick GMC responded

Thank you so much for the kind words and glowing review. We do our best to provide our customers with the best service possible. We look forward to your next visit so we can continue to keep your vehicle in tip top shape.

January 31, 2022

Amazing customer service. He replied to all my concerns in a timely manner. The buying process was extremely simple even from another state. Very accommodating Thanks y’all. More

by corky711
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Dahlgren
Report | Print
Feb 02, 2022 -

Bill Kay Buick GMC responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

January 27, 2022

Service was done in time frame given. All service was done accurately and service team was very friendly. I have always had great service here! More

by js8158
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Report | Print
Jan 28, 2022 -

Bill Kay Buick GMC responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

January 25, 2022

Awesome service from start to finish. Bob G & Brandon are top notch. They killed it More

by RANQUIST1408
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Dahlgren
Report | Print
Jan 27, 2022 -

Bill Kay Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

January 21, 2022

Usually pretty easy in and out but this time my check engine light was still on after I picked it up. Had to take it back. More

by spencerlock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Delgado
Report | Print
Jan 24, 2022 -

Bill Kay Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

January 20, 2022

Great service and the people are very helpful. We always know are car is in good hands. More

by debra_walker6633
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Kurt Krueger
Report | Print
Jan 20, 2022 -

Bill Kay Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

January 17, 2022

Brian Wilson and his service team have been maintaining my GMC Yukon for the past several years. They consistently over deliver on their commitments and have been very price competitive. They will be the o More

by MGALLE9065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Report | Print
Jan 19, 2022 -

Bill Kay Buick GMC responded

Hello, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

1
...
41
42
43
...
140