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Bill Kay Buick GMC

Downers Grove, IL

Overview
Employees
Reviews
Vehicles
4.5
1,391 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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2300 Ogden Ave

Downers Grove, IL

60515

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Showing 1,391 reviews

March 04, 2022

Quick, polite, no trying to sell anything else that I did not need. Always a pleasure to deal with. More

by LIGNACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
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Mar 07, 2022 -

Bill Kay Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

March 03, 2022

Andrew was my service associate. He not only ensured my routine maintenance appointment went smooth, he went above and beyond to help me purchase a new set of tires without breaking More

by groatsunshine26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
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Mar 04, 2022 -

Bill Kay Buick GMC responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Andrew was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 28, 2022

Handled a major warranty repair and worked with the warranty company to get the repair done and communicated throughout the process. More

by Mlodding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Report | Print
Mar 02, 2022 -

Bill Kay Buick GMC responded

I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 28, 2022

They provided Very quick service, had me in and out for oil change. Professional service area. More

by koehlertammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Krueger
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Mar 02, 2022 -

Bill Kay Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 28, 2022

Fast, clean dependable! Very nice people working there. Brian was exceptional! Would recommend the dealership More

by Barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Report | Print
Mar 02, 2022 -

Bill Kay Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 28, 2022

Bought my Denali here last year. Brought it in for service and Brian Wilson did a fantastic job taking care of me. More

by mike7827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Report | Print
Mar 02, 2022 -

Bill Kay Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 25, 2022

Very clean. Friendly people. Fast and efficient. Pat was awesome with the sale. Very friendly and personable More

by sipmandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat, Terry Bryan
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Feb 25, 2022 -

Bill Kay Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 25, 2022

Wayne is the best. Very transparent about the process and try’s to save you money. Would highly recommend working with Wayne and Bill Kay Buick for your repairs More

by tmccahilljr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vitro
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Feb 28, 2022 -

Bill Kay Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 24, 2022

Dealership was prompt with communication and needed repairs on my car. The time frame of repairs was adequate. More

by dmunson9527
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vitro
Report | Print
Feb 25, 2022 -

Bill Kay Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 23, 2022

Great service every time never had issues with anything thank you for the ask the help More

by Kgonzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Delgado
Report | Print
Feb 23, 2022 -

Kgonzo responded

N/A

Feb 23, 2022 -

Bill Kay Buick GMC responded

Thank you so much for the great review. We do our best to meet or exceed our customer's expectations.

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