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Bill Kay Buick GMC

Downers Grove, IL

4.5
1,391 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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2300 Ogden Ave

Downers Grove, IL

60515

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Showing 1,391 reviews

March 22, 2022

Brandon offered excellent service and went above and beyond to accommodate our needs when purchasing our vehicle More

by cdj3123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Dahlgren
Mar 24, 2022 -

Bill Kay Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

March 20, 2022

They are very knowledgeable and help . Fast service! Very professional. Highly recommend this Dealership to all ! More

by sumana0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juana Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Delgado , Justin in service , Tyler Eubanks, Terry Bryan, Bob Giovanonni, Brian Wilson, Kurt Krueger, Victoria Delgado
Mar 22, 2022 -

Bill Kay Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

March 18, 2022

Friendly full service . I would recommend them for anyone looking for a used or new vehicle. More

by David.bartos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Eubanks, Luigi Robles
Mar 21, 2022 -

Bill Kay Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

March 18, 2022

John the sales man was very helpful a d professional. And so was the finance man More

by richabud
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Marcus, Terry Bryan
Mar 21, 2022 -

Bill Kay Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

March 10, 2022

Patrick and Joe were beyond courteous, helpful, and efficient! They addressed all of my questions and were able to get me the car I was looking for - 10 out of 10! More

by wagner4418
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Meyers, Terry Bryan
Mar 10, 2022 -

Bill Kay Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

March 10, 2022

The service was good and it took less time than promised. Only 45 minutes. The only critique I would have is the 10 o’clock appointment which was a half hour after my appointment came in early. I was there b More

by goedeke1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None of these people and I don’t remember
Mar 11, 2022 -

Bill Kay Buick GMC responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

March 07, 2022

Great customer service. My car rides like new. Didn't realize the needed repairs would improve the overall handling of my LaCrosse the way it has. More

by groatsunshine26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Mar 09, 2022 -

Bill Kay Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

March 06, 2022

The 3 people we met were very helpful. Service area was clean. We will certainly use this shop in the future. More

by bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Kurt Krueger
Mar 07, 2022 -

Bill Kay Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

March 04, 2022

Their car shop always inspects cars very carefully. The staff attitude is very good. Very enthusiastic. Very serious and professional More

by Chen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vitro
Mar 07, 2022 -

Bill Kay Buick GMC responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. If you have any further needs, do not hesitate to come back to see us. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

March 04, 2022

Brandon is a great guy to work with. We are very grateful for his honesty and hard work. More

by fjugovich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Dahlgren
Mar 07, 2022 -

Bill Kay Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

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