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Bill Kay Buick GMC

Downers Grove, IL

4.5
1,391 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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2300 Ogden Ave

Downers Grove, IL

60515

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Showing 1,391 reviews

April 21, 2022

A vehicle was purchased for my company. They were very easy to deal with and the vehicle delivery was great! It was a quick and smooth process. More

by bwhite20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Bryan, Joe Haga
Apr 22, 2022 -

Bill Kay Buick GMC responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

April 21, 2022

Had to have a new top put on our car. Great service, great job. Everything that was promised was done. Great Job 👍. More

by djcampbell19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Apr 22, 2022 -

Bill Kay Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

April 20, 2022

We had a great experience at Bill Kay GMC. John M was great to work with - he understood what we were looking for, searched for options, and worked a deal that was quick and fair. Our new Te More

by dw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Marcus, Terry Bryan, Joe Haga
Apr 22, 2022 -

Bill Kay Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

April 19, 2022

I always enjoy the great service I receive at Bill Kay Buick GMC. The service is good and my service is complete and quick. More

by PICKENST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Kurt Krueger, Victoria Delgado
Apr 21, 2022 -

Bill Kay Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

April 18, 2022

Very well presented and clean inside service area. Friendly and right to the point service rep. They communicated with me extremely well throughout the whole process. Very happy I chose them for my ne More

by stanlystmr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Apr 20, 2022 -

Bill Kay Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

April 15, 2022

Juana was great. She provided excellent followup. She was also very personable as well as professional. More

by ttondelli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juana Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randall in finance, Terry Bryan
Apr 15, 2022 -

Bill Kay Buick GMC responded

Apreciamos sus amables comentarios, asantorini77. ¡Esperamos verle de nuevo en un cercano futuro! - The Advantage Chevrolet of Bridgeview Team

April 14, 2022

I am from Michigan and you guys worked very good with me and communicating was so easy and with Luigi. I absolutely love my new 2022 GMC terrain!! More

by kylie.martin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Bryan, Luigi Robles, Joe Haga
Apr 14, 2022 -

kylie.martin responded

Thank you Luigi!!

April 08, 2022

They were very helpful with the whole insurance process. They dealt with everything including the other persons insurance company. Car turned out great. More

by lemkuils
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vitro
Apr 11, 2022 -

Bill Kay Buick GMC responded

Your kind words and fantastic review are greatly appreciated! Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

April 07, 2022

Very professional cervice and cool people so they help me to buy my car I’m satisfying More

by Gustavo.fs
Friendliness
Recommend Dealer
Yes
Employees Worked With
Juana Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Gustavo.fs responded

Profecional service cool people so she help me to buy what I’m looking for I’m happy

April 07, 2022

Work done as quoted with no extra costs. Completed repairs prior to date given. Thanks More

by peapussie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Apr 08, 2022 -

Bill Kay Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

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