Bill Kay Buick GMC
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I bought a Buick Regal TourX it didn't come with any gas in the tank. Second only received 1 remote witch I only found about when I was leaving. Third wind shield wipers are coming apart had to replace alr in the tank. Second only received 1 remote witch I only found about when I was leaving. Third wind shield wipers are coming apart had to replace already Forth It was advertised as certified pre-owned which I thought is supposed to be included in price but was told I would have to purchase separately if I wanted it by Joe Haga the sales man .That's why I gave only 2 stars. More
Patient, helpful, thoughtful, this was one of the best truck buying experiences I have ever had. The salesperson Luigi kept in touch with me for over 15 mos until I was ready to purchase, he was kind cons truck buying experiences I have ever had. The salesperson Luigi kept in touch with me for over 15 mos until I was ready to purchase, he was kind considerate and never pushy. The sales manager reached out to make check if I has any questions, and the finance person was patient while on worked out the best financing choices for my budget This is my second GMC truck and i could nit be happier. Most important to me is the service dept, excellent !!! B. Wilson always took the time to explain the work being done, the service was competent and quick. I am very happy with my purchase. More
Bill Kay GMC Buick got my car in fast and fixed the issue within the same day. The issue was explained in detail to me. Fast and quick service and I was happy with the price. Thanks so much!! within the same day. The issue was explained in detail to me. Fast and quick service and I was happy with the price. Thanks so much!! More
We used the collision department and let's just say they do the bare minimum and Wayne the manager is a complete twit. They don't listen or even do what they're asked to do even after they write it down th do the bare minimum and Wayne the manager is a complete twit. They don't listen or even do what they're asked to do even after they write it down then play dumb when questioned and shown their own notes. Do not go here. More