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Bill Kay Buick GMC

Downers Grove, IL

4.5
1,391 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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2300 Ogden Ave

Downers Grove, IL

60515

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Showing 1,391 reviews

May 21, 2022

Service was excellent. I was kept informed of work being done and any issues that came up. More

by apgrogan
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
May 24, 2022 -

Bill Kay Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

May 18, 2022

Justin is always awesome when I call and the team is so friendly. Everything is taken care of in. Timely manner More

by Sk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
May 20, 2022 -

Bill Kay Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

May 16, 2022

Wayne was great about keeping us informed about the repairs, the van looks like new 👌 More

by Mccr3328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vitro, Terry Bryan, Bob Giovanonni, Brian Wilson, Kurt Krueger, Victoria Delgado, Jose Herrera, Enrique Delgado, George Marijan
May 19, 2022 -

Bill Kay Buick GMC responded

Hi s.mccready and thank you for your kind words. We are very happy to hear that Wayne was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

May 15, 2022

The found everything that was wrong with my car and fixed it in a timely manner. Thank you Bill Kay! More

by ravin.cassandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
May 18, 2022 -

Bill Kay Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

May 11, 2022

They value their customers. Their body shop does excellent body repair work. The service department does excellent mechanical repairs. The service writers are great and helpfu More

by thundseder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vitro, Brian Wilson, Kurt Krueger, Victoria Delgado
May 12, 2022 -

Bill Kay Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

May 11, 2022

I highly recommend if you are looking for a quality used car and quality used car sales person to contact Brandon at Bill Kay Buick GMC. Brandon and his manager George we’re friendly, knowledgeable, and f More

by casey.d
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Marcus, Brandon Dahlgren, Joe Haga, George Marijan
May 12, 2022 -

Bill Kay Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

May 10, 2022

Brandon was patient with us when it came to purchasing our first car! Will recommend 🤗 More

by deanahsc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Dahlgren
May 11, 2022 -

Bill Kay Buick GMC responded

We cannot thank you enough for your wonderful review of Bill Kay Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

May 10, 2022

I got a great car. Everything at Bill Kay Buick was very good. Would buy their again. More

by BOLSTERMILLS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Haga
May 12, 2022 -

Bill Kay Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

May 10, 2022

I want to thank Rick for what he did for us wow a brand new car that's why I like going to Bill Kay Thank you again we are happy 💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯👍that what I rate you 100 More

by Lucky lady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RICK AND RANDALL , Terry Bryan
May 10, 2022 -

Lucky lady responded

Thank you

May 10, 2022 -

Lucky lady responded

Thanks to all

May 09, 2022

Spent another 5k on this vehicle after being told it had gone through a thorough inspection. Oil pan was so rusted oil was seeping through the rust and the plug couldn't be removed without the pan being d More

by BEN76
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Dahlgren
May 11, 2022 -

Bill Kay Buick GMC responded

Thank you for taking the time to share your recent experience at Bill Kay Buick GMC. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

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