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Bill Kay Buick GMC
Downers Grove, IL
1,360 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,360 reviews
Verified Customer
May 16, 2022
Wayne was great about keeping us informed about the repairs, the van looks like new 👌 repairs, the van looks like new 👌 More
by Mccr3328
Employees Worked With
Chris Vitro, Terry Bryan, Bob Giovanonni, Brian Wilson, Kurt Krueger, Victoria Delgado, Jose Herrera, Enrique Delgado, George Marijan
May 11, 2022
They value their customers. Their body shop does excellent body repair work. The service department does excellent mechanical repairs. The service writers are great and helpfu Their body shop does excellent body repair work. The service department does excellent mechanical repairs. The service writers are great and helpful. More
by thundseder
Employees Worked With
Chris Vitro, Brian Wilson, Kurt Krueger, Victoria Delgado
May 11, 2022
I highly recommend if you are looking for a quality used car and quality used car sales person to contact Brandon at Bill Kay Buick GMC. Brandon and his manager George we’re friendly, knowledgeable, and f car and quality used car sales person to contact Brandon at Bill Kay Buick GMC. Brandon and his manager George we’re friendly, knowledgeable, and fair. After dealing with some less than honest ones, it was refreshing to work with good people. Highly recommend!!!! More
by casey.d
Employees Worked With
John Marcus, Brandon Dahlgren, Joe Haga, George Marijan
May 10, 2022
I want to thank Rick for what he did for us wow a brand new car that's why I like going to Bill Kay Thank you again we are happy 💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯👍that what I rate you 100 new car that's why I like going to Bill Kay Thank you again we are happy 💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯👍that what I rate you 100 More
by Lucky lady
Employees Worked With
RICK AND RANDALL , Terry Bryan
May 09, 2022
Spent another 5k on this vehicle after being told it had gone through a thorough inspection. Oil pan was so rusted oil was seeping through the rust and the plug couldn't be removed without the pan being d gone through a thorough inspection. Oil pan was so rusted oil was seeping through the rust and the plug couldn't be removed without the pan being destroyed. So they didn't even change the oil when they received it. Front driver brakes were seized with rust. Emergency brake system was rusted and inoperable. Power steering pump was missing cable ties and leaking. I was told lies and I overpaid for this vehicle. It's my fault for buying a vehicle without seeing it in person. Thought I could trust the facetime inspection but video doesn't show the rust very well and I should not have trusted the dealer who answered my questions with lies. Do not buy from these guys on their word. Go see it for yourself! More
by BEN76
Employees Worked With
Brandon Dahlgren
