Back

Bill Kay Buick GMC

Downers Grove, IL

4.5
1,391 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
Contact Dealership

2300 Ogden Ave

Downers Grove, IL

60515

Directions

By Type

Showing 1,391 reviews

July 18, 2022

Kim in the service department was very helpful and explained all the work needed thoroughly. More

by jhsteinm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly in Service
Jul 20, 2022 -

Bill Kay Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience with Kim! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

July 18, 2022

The Staff was very friendly and welcoming. I worked with Brandon and he listened to what my needs were and helped me pick out the best vehicle for my family More

by Diguidosylvia86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Dahlgren
Jul 20, 2022 -

Bill Kay Buick GMC responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that Brandon helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

July 18, 2022

Always a great experience for past 3 years! Brian is always a pleasure to work with and explaining and follow up! More

by kmaier2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Jul 20, 2022 -

Bill Kay Buick GMC responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Brian was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

July 16, 2022

They’re attentive and very courteous. They have serviced my vehicle on several occasions and most of the time with passing results. This pass service attention was for a problem they had More

by gmnazzarini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Victoria Delgado
Jul 18, 2022 -

Bill Kay Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

July 15, 2022

For whatever it’s worth this is the third time I’ve commented about this dealership. Nothing is changed they do a good job of communicating and their service people are friendly courteous and professio More

by George5402
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Jul 15, 2022 -

Bill Kay Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

July 14, 2022

They are clear, honest and straightforward regarding what repairs need to be done to your car. More

by gmaras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Victoria Delgado
Jul 15, 2022 -

Bill Kay Buick GMC responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

July 11, 2022

Good quick service easy in,easy out friendly people to do business with. I had a bad experience at my original dealership of 30+ years. Decided I needed a change. Thanks More

by awolf1262
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Jul 14, 2022 -

Bill Kay Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

July 09, 2022

I was an out of town buyer. I told the salesman that he needs to take out my state taxes and he chose not to do it. I had to go back on my time and money to get this fixed. My t More

by roblesfernando86
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry Bryan, Joe Haga
Jul 11, 2022 -

Bill Kay Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

July 07, 2022

My time with the people in the service department began with a phone call it then knew I was with the right dealership they were kind and fair More

by sharoncurtis1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Jul 08, 2022 -

Bill Kay Buick GMC responded

We appreciate the kind words, Sharon. We look forward to seeing you again in the future! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

July 06, 2022

The service dealership serviced my Nissan in good condition, and still Nissan running good condition. More

by Joanne Bell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Jul 07, 2022 -

Bill Kay Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

...
31
...