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Bill Kay Buick GMC
Downers Grove, IL
1,391 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,391 reviews
October 24, 2024
Bought a beautiful Chevy Equinox from Billkay Buick GMC, I was attended by SAL the sales professional who made sure I get what I want as per my requirement and needs, he gave me a exceptional customer servi I was attended by SAL the sales professional who made sure I get what I want as per my requirement and needs, he gave me a exceptional customer service, will surely go back to this dealership again to get a new car for myself and family in the near future. Thank you More
by Mohammadnoor8311
Employees Worked With
October 23, 2024
The service was fine, I think the prices are outrageous. They said $731.00 to change a light bulb, who can afford that? They said $731.00 to change a light bulb, who can afford that? More
by havrilladr
Verified CustomerOctober 15, 2024
Warren was great! Very helpful and made the process of buying a car so easy! Very helpful and made the process of buying a car so easy! More
by kczech
Employees Worked With
October 15, 2024
Took over two hours for an oil change,then service tech took it upon himself to add a twenty six dollar fuel conditioner to my bill,which is fraud.Would not recommend this dealer to anybody,will not return took it upon himself to add a twenty six dollar fuel conditioner to my bill,which is fraud.Would not recommend this dealer to anybody,will not return to them to be ripped off again. More
by Jim H
October 14, 2024
Service rep was easy to work with and the service work was performed as expected. was performed as expected. More
by Dan and Michelle B
Employees Worked With
October 13, 2024
No pushey salesman and respectful of my time, very clean environment, the best car buying experience to date. environment, the best car buying experience to date. More
by KD
October 10, 2024
Everyone that I have dealt with at this dealer has been very polite and professional. very polite and professional. More
by Philsyes
Employees Worked With
October 08, 2024
He was so helpful and really saved me. I’m super grateful for all his help. He is wonderful and without his help I don’t know what I would have done. He definitely went above and beyond to I’m super grateful for all his help. He is wonderful and without his help I don’t know what I would have done. He definitely went above and beyond to help me. More
by pattersonsheila08
Employees Worked With
October 04, 2024
The work was completed on time and done correctly so there was no need to return to the dealership for any adjustment. I’ m very satisfied with my experience at your dealership. there was no need to return to the dealership for any adjustment. I’ m very satisfied with my experience at your dealership. More
by CAKEDVESH
October 02, 2024
I was taken care of by nice people. They were very attentive, honest, and comprehensive. Overall good service. They were very attentive, honest, and comprehensive. Overall good service. More
by Greyes
