Bill Kay Buick GMC

Made the deal happen for me. Worked at my price range and customized the package. Worked at my price range and customized the package. More

An outstanding experience in every way. Truly centered in customer service and providing a quality product. Truly centered in customer service and providing a quality product. More

Sales staff was very helpful,knowledgeable and friendly. Nice selection of cars trucks and SUV'S. I think we found our new dealership. Nice selection of cars trucks and SUV'S. I think we found our new dealership. More

Kim was Very Helpful! I like My Service Tech, as well! I am still concerned about a Leak by Timing Chain Cover, My New Battery seems to be having Issues not staying Full I like My Service Tech, as well! I am still concerned about a Leak by Timing Chain Cover, My New Battery seems to be having Issues not staying Fully Charged, and , I’m still feeling Vibrating and Bouncing in Acadia. My Service Tech replaced Suspension Parts and did Alignment,Wheel Balance /Tire Rotation, so, What Else could be Wrong with Acadia Suspension or Wheels? More

Hi this is Cool I have to check My Credit Card for Charges from the Rental Charges from the Rental More

This dealer is extremely shady and they do not care about the customer or your business. We were going to purchase a vehicle for our daughter but noticed the check engine light was on. Naturally we inquired the customer or your business. We were going to purchase a vehicle for our daughter but noticed the check engine light was on. Naturally we inquired and were told by the salesman that the gas cap wasn't secured properly causing the light to come on. My husband was not happy with the answer and brought this up as we were closing the deal with the sales manager Joe. Joe then accidentally disclosed that the 02 sensor needed to be replaced and that was the reason for the check engine light. Knowing they were caught in a lie they tried to get the deal by promising free leather seats and a lower price. We didn't feel good about the dealer and left. When I was driving away I received a call from the dealership "buyer" who assured me the dealer did not do business like this and he wanted to make it right. After we discussed it we decided that if we could receive a written warranty for 3 months or 3,000 miles we would make the purchase. They agreed to this but said they were going to "reinspect" the vehicle before they would give said warranty. Keeping in mind they do a 120 point inspection before anyone drives a car on the lot we were hopeful it would be ok. The mechanics found faulty valves. If we had driven the car off the lot and not asked for the warranty we would have had a failed engine in no time. Well this was on 8/02/2022, it is now 8/24/2022 and we have no car, no ETA of parts and have been told by sales manager Joe if we don't like it go buy a car elsewhere. My daughter is devastated and so are we. It is a tough time to buy a car. Please do yourself and your family a favor and stay far away from Bill Kay. They do not care about you, and they do not "inspect" cars well enough to uncover something as serious as faulty valves with their 120Point inspection. More

Service at Bill Kay Buick is always great. Thank you for always helping. Brian is always so helpful. Thank you for always helping. Brian is always so helpful. More

I been using this service center for at least eleven years and completely satisfied and the service representatives of Brain. I hope the good work continues. years and completely satisfied and the service representatives of Brain. I hope the good work continues. More

Did a great job diagnosing the issue and had the car repaired quickly. Very friendly staff too! repaired quickly. Very friendly staff too! More