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Bill Kay Buick GMC

Downers Grove, IL

4.5
1,391 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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2300 Ogden Ave

Downers Grove, IL

60515

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Showing 1,391 reviews

September 27, 2022

Usually the service is professional and time efficient. This time when we left dealership bulb for directional signal was burnt out and license holder not changed necessitating a return to the dealership! More

by PAFARLEY6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Delgado
Sep 28, 2022 -

Bill Kay Buick GMC responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Bill Kay Buick GMC does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

September 24, 2022

I’ve have many great experiences here. I feel they excellent care of my vehicle and I also appreciate the wonderful service I receive from Brian when I take my car in! More

by Behalfp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Victoria Delgado
Sep 27, 2022 -

Bill Kay Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

September 23, 2022

The service was excellent and fast. They took me and on the same day that I called. More

by mightybrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Sep 26, 2022 -

Bill Kay Buick GMC responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

September 22, 2022

Helpful upfront sales. Honest mechanic fixed problems before we took car. Finance manager worked quickly & didn’t try to sell us anything else. More

by DJKOLO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Dahlgren, Luigi Robles, Joe Haga, Randall Caldwell
Sep 22, 2022 -

Bill Kay Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

September 21, 2022

Great service and speedy. They got me back to work quickly. Great group of people. More

by bkcoach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Sep 22, 2022 -

Bill Kay Buick GMC responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

September 19, 2022

John Marcus was great to work with during our visit. He helped provide an overview of the features of the vehicle and let us take our time during the test drive. More

by illinitom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Marcus, Joe Haga, Randall Caldwell
Sep 20, 2022 -

Bill Kay Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

September 18, 2022

I’ve been very happy with the service and the staff treat me with respect. I was not happy with Bill Kay Chevy where I bought my car, so now I deal with Bill Kay Buick. More

by ntomany16@att.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim, Chris Vitro, Brian Wilson
Sep 20, 2022 -

Bill Kay Buick GMC responded

Thank you for your wonderful feedback! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

September 16, 2022

I thought it was very well run. Kim did an outstanding job qnd would recommend it More

by llsuds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim
Sep 19, 2022 -

Bill Kay Buick GMC responded

We cannot thank you enough for your wonderful review of Bill Kay Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

September 16, 2022

I’m so happy How They fixed my GMC Yukon SUV. Thank you so much. More

by inoac.hernandez
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Victoria Delgado
Sep 19, 2022 -

Bill Kay Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

September 14, 2022

Happy with the way I was attended, and happy with my purchase They were all great!!! More

by malecconnie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Marcus, Brandon Dahlgren, Patrick Meyers, Randall Caldwell
Sep 16, 2022 -

Bill Kay Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

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