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Bill Kay Buick GMC

Downers Grove, IL

Overview
Employees
Reviews
Vehicles
4.5
1,391 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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2300 Ogden Ave

Downers Grove, IL

60515

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Showing 1,391 reviews

December 22, 2022

Marus did a great job thank you. This is the second car we have bought from him More

by larry227
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Marcus, Terry Bryan, Randall Caldwell
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Dec 23, 2022 -

Bill Kay Buick GMC responded

Thank you so much for this wonderful feedback, Larry! We're so glad you came back to see us for your second car. It's fantastic to know Marus helped make us worth the drive. If there's anything else we can help you with in regard to your new vehicle, please let us know. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

December 20, 2022

The people at Bill Kay areI are very nice , and they do good work..😊. They are very trustworthy..😊 More

by FAITHPB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Victoria Delgado
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Dec 21, 2022 -

Bill Kay Buick GMC responded

We're pleased to know we have been able to exceed your expectations and really help you out!

December 19, 2022

Follow up & updates during the build was bad. Financing was great. No info supplied to formalize content of the build. 0.0 Financing offer available in fall not available during purchase even tho More

by ben.west
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Meyers, Randall Caldwell
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Dec 19, 2022 -

Bill Kay Buick GMC responded

Please accept our apologies for any misunderstandings during build and ordering process and our follow up with you. Unfortunately General Motors has no sold order protection in place as far as incentives are concerned and parts availability is spotty at best. Please if you would contact me DONNIE JO RMAN Customer relations Manger at 630 969 3200 Ext. 1221

December 16, 2022

Very friendly and professional performed the work well and finished on time. Great job I Will always come back More

by rcp.1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Victoria Delgado
Report | Print
Dec 16, 2022 -

Bill Kay Buick GMC responded

We're glad everything was completed quickly and to your satisfaction!

December 13, 2022

Performed routine maintenance on my pickup truck efficiently and quickly. Waiting area was comfortable and well lit. More

by andersonsw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Victoria Delgado
Report | Print
Dec 14, 2022 -

Bill Kay Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction!

December 08, 2022

Friendly and happy with my recent car purchase. Helpful in getting the extra key fob and light fixed. More

by IJMM
Recommend Dealer
Yes
Employees Worked With
Brandon Dahlgren, Brian Wilson, Randall Caldwell
Report | Print
Dec 09, 2022 -

Bill Kay Buick GMC responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 08, 2022

John was really great. True to his word and even continued to help us with trying to obtain a spare key after the purchase of my vehicle. I highly recommend him and Bill More

by Greatfind
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Marcus, Randall Caldwell
Report | Print
Dec 09, 2022 -

Bill Kay Buick GMC responded

We appreciate your positive review about your recent experience with us!

December 08, 2022

Staff is very courteous and knowledgeable. They kept me updated as work was done. Everything was done very well. More

by redroses2555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Victoria Delgado
Report | Print
Dec 09, 2022 -

Bill Kay Buick GMC responded

We're pleased to know we have been able to exceed your expectations and really help you out!

December 01, 2022

Excellent customer service, very satisfied with the service they provided me. Thanks for the great service. More

by JFPerez21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Delgado
Report | Print
Dec 01, 2022 -

Bill Kay Buick GMC responded

Thank you for your fantastic rating.

November 28, 2022

Have been using this service center for over 10 years. Always get the job done! Good service! More

by sdzuhn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim in Service Dept
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Nov 29, 2022 -

Bill Kay Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful!

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