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Bill Kay Buick GMC

Downers Grove, IL

Overview
Employees
Reviews
Vehicles
4.5
1,348 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
Contact Dealership

2300 Ogden Ave

Downers Grove, IL

60515

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Showing 1,348 reviews

September 22, 2022

Helpful upfront sales. Honest mechanic fixed problems before we took car. Finance manager worked quickly & didn’t try to sell us anything else. More

by DJKOLO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Dahlgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luigi Robles
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Haga, Randall Caldwell
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Sep 22, 2022 -

Bill Kay Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

Helpful
September 21, 2022

Great service and speedy. They got me back to work quickly. Great group of people. More

by bkcoach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Report | Print
Sep 22, 2022 -

Bill Kay Buick GMC responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

Helpful
September 18, 2022

John Marcus was great to work with during our visit. He helped provide an overview of the features of the vehicle and let us take our time during the test drive. More

by illinitom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Marcus, Joe Haga, Randall Caldwell
Report | Print
Sep 20, 2022 -

Bill Kay Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

Helpful
September 18, 2022

I’ve been very happy with the service and the staff treat me with respect. I was not happy with Bill Kay Chevy where I bought my car, so now I deal with Bill Kay Buick. More

by ntomany16@att.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim, Chris Vitro, Brian Wilson
Report | Print
Sep 20, 2022 -

Bill Kay Buick GMC responded

Thank you for your wonderful feedback! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

Helpful
September 16, 2022

I thought it was very well run. Kim did an outstanding job qnd would recommend it More

by llsuds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim
Report | Print
Sep 19, 2022 -

Bill Kay Buick GMC responded

We cannot thank you enough for your wonderful review of Bill Kay Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

Helpful
September 16, 2022

I’m so happy How They fixed my GMC Yukon SUV. Thank you so much. More

by inoac.hernandez
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Victoria Delgado
Report | Print
Sep 19, 2022 -

Bill Kay Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

Helpful
September 14, 2022

Happy with the way I was attended, and happy with my purchase They were all great!!! More

by malecconnie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Dahlgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Marcus, Patrick Meyers, Randall Caldwell
Report | Print
Sep 16, 2022 -

Bill Kay Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

Helpful
September 04, 2022

Made the deal happen for me. Worked at my price range and customized the package. More

by bdubbs2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Bryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luigi Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randall Caldwell
Report | Print
Sep 07, 2022 -

Bill Kay Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

Helpful
August 28, 2022

Sales staff was very helpful,knowledgeable and friendly. Nice selection of cars trucks and SUV'S. I think we found our new dealership. More

by taylor.bill
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Bryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juana Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randall Caldwell
Report | Print
Aug 31, 2022 -

Bill Kay Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

Helpful
August 28, 2022

An outstanding experience in every way. Truly centered in customer service and providing a quality product. More

by stevensmithcos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Marcus, Joe Haga, Randall Caldwell
Report | Print
Aug 31, 2022 -

Bill Kay Buick GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

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