Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Bill Kay Buick GMC

Downers Grove, IL

Overview
Employees
Reviews
Vehicles
4.5
1,391 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
Contact Dealership

2300 Ogden Ave

Downers Grove, IL

60515

Directions

By Type

Showing 1,391 reviews

February 28, 2023

Fast service straight to the point on what is the issue with your vehicle no complaints. More

by Lagunas23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the young ladies name.
Report | Print
Mar 03, 2023 -

Bill Kay Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction!

February 24, 2023

As always, great service dept staff - very helpful and thorough. I have been a customer for almost 20 years and the service dept is one reason I keep coming back.! More

by JMSVIKING
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Victoria Delgado
Report | Print
Feb 27, 2023 -

Bill Kay Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful!

February 20, 2023

Always a pleasure doing business with Bill Kay GMC/Buick. the service team is great to deal with. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Report | Print
Feb 27, 2023 -

Bill Kay Buick GMC responded

We want all our clients to have a comfortable and stress-free experience with us!

February 16, 2023

The whole team was great. They helped us quickly find the vehicle that fit our needs. High marks all around. More

by Mgmacritchie
Recommend Dealer
Yes
Employees Worked With
John Marcus, Patrick Meyers
Report | Print
Feb 27, 2023 -

Bill Kay Buick GMC responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

February 16, 2023

Very good service at this dealership but waiting area could offer water bottles. That would be nice for non coffee drinkers. More

by cszromba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Victoria Delgado
Report | Print
Feb 27, 2023 -

Bill Kay Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Kay Buick GMC and we hope to see you again soon!

February 11, 2023

Everyone in the dealership was super friendly and personable. They made sure we were happy every step of the way. Kaila was super helpful and understanding. I would definitely recommend her! More

by zariasheedy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernie Spellman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juana Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Marcus, Brandon Dahlgren, Patrick Meyers, Randall Caldwell, Kaila Czarnecki
Report | Print
Feb 13, 2023 -

Bill Kay Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience!

February 10, 2023

Please take our highest compliments to your service writers. We normally need our vehicles on the road...any downtime comes at a high cost. The more revenue on the road to service our customers the b More

by unicarrier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Delgado
Report | Print
Feb 13, 2023 -

Bill Kay Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

February 10, 2023

They were friendly, courteous,and the facility was clean. Work was completed within the time stayed. More

by bette07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Victoria Delgado
Report | Print
Feb 13, 2023 -

Bill Kay Buick GMC responded

We're pleased to know we have been able to exceed your expectations and really help you out!

February 01, 2023

Over two hours for a scheduled Oil change. If I hadn't paid for the service package when I bought the truck I would not be back. This was my second time and the first was over two hours as w More

by rwmurmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Wilson, Victoria Delgado
Report | Print
Feb 01, 2023 -

Bill Kay Buick GMC responded

Thank you for speaking with me.

January 28, 2023

Kayla is amazing… I love her accuracy and her given detail about the service needed. More

by cheyenner1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cruz Aguirre , Chris Vitro, Victoria Delgado
Report | Print
Jan 30, 2023 -

Bill Kay Buick GMC responded

We love your review. Thank you.

1
...
22
23
24
...
140